Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description: This job is responsible for executing and supporting the technical production of live events, broadcasts, and pre-recorded media across internal facilities and off-site venues. Key responsibilities include system installation, equipment operation, live troubleshooting, and maintenance of audiovisual & broadcast infrastructure. Job expectations include precise technical execution, proactive problem solving, and reliable delivery under time-sensitive production conditions.
This role supports the corporate communications team by providing technical expertise in audio, video, and encoding operations, ensuring smooth execution of live and recorded productions at our Boston broadcast facility. In addition to managing broadcast systems, the position includes administrative support for scheduling and documentation, as well as on-site and offsite coordination of temporary AV build-outs for Bank of America events in partnership with approved AV vendors.
Responsibilities:
- Sets up and operates video, audio, and broadcast systems to support live events, virtual productions, and studio-based communications
- Monitors and maintains audiovisual links between remote and on-site locations to ensure consistent signal quality and technical stability
- Installs and configures hardware and software for production spaces, including editing environments and post-production systems
- Supports technical rehearsals and live shows, performing real-time troubleshooting and adjustments to maintain delivery quality
- Collaborates with production teams and vendors to execute pre-production, live, and post-event workflows
- Documents configuration settings, system changes, and patching records to support knowledge sharing and future readiness
- Performs regular maintenance on production infrastructure and provide input on equipment upgrades and refresh cycles
- Operate and support broadcast systems in the Boston studio, including audio, video, and encoding workflows.
- Assist with live and recorded productions, ensuring technical quality and reliability.
- Provide administrative support for scheduling, documentation, team coordination and resource management.
Required Qualifications:
7 years of experience in Broadcast Operations, AV Support or live event production
Desired Qualifications:
AVIXA CTS-D or CTS-I – advanced design or installation specialization.
Audiovisual Network Professional (ANP) – AV networking expertise.
Manufacturer-specific training/certifications, such as:
- Yamaha Pro Audio (CL/QL/Rivage series consoles).
- Dante Domain Manager Administrator.
- Ross Video Carbonite or Ultrix training.
- Shure Wireless Systems certification.
- Panasonic Broadcast Systems training.
Cisco CCNA – networking fundamentals for AV-over-IP environments.
Skills:
- Broadcast engineering fundamentals (audio/video signal flow, encoding, streaming).
- Live event production support.
- Strong organizational and planning skills.
- Vendor coordination and relationship management.
- Familiarity with AV systems and networking basics.
- Ability to work independently and in a team environment.
- Adaptability to manage multiple responsibilities.
- Willingness to travel up to 40%.
Shift:
1st shift (United States of America)
**Hours Per Week: **
40
Pay Transparency details
US - MA - Boston - 100 Federal St - 100 Federal St Lp (MA5100)
Pay and benefits information
Pay range
$84,600.00 - $117,900.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.