At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what’s next.
Recently, we have expanded our entertainment offering with Live programming, including the NFL Christmas Day Games, the Jake Paul vs. Mike Tyson Fight, and the weekly WWE series, launched in January of 2025. We are looking for an experienced Technical Launch Manager to help drive the success of these live shows.
The Role
As Technical Launch Manager, you will be responsible for managing the end-to-end live video pipeline, from the point of acquisition with our broadcast production partners to the hundreds of millions of global end-user devices.
In partnership with dozens of teams and hundreds of cross-functional partners, you will plan and execute the critical path for the Live feeds and supporting infrastructure for Netflix's largest shows.
_Before the Event: Y_ou will ensure that all partners are aligned on team responsibilities and show-specific features (broadcast technology, localization and accessibility requirements, social and marking needs, member-facing features), and follow up on execution. You will lead readiness reviews, assess risks, and help drive them to resolution. You will schedule, coordinate, and document pre-event testing and validation. You will plan and lead all transmission testing and rehearsals, and coordinate on-call rotations and staffing requirements.
_During the Event: A_s a subject matter expert on Netflix's live streaming operations, you will partner with the Live Command Center Operations team to monitor the observability and health metrics of all live events. Your core responsibility is to serve as the lead for incident response: you will declare and manage live incidents, and coordinate the necessary communication and mitigation efforts across internal teams, third-party partners, and executive leadership. This role requires a hands-on approach to operational tasks, including end-user device testing and verifying critical show elements such as SCTE marker insertion, closed captions, and global language support.
_After the event: Y_ou will compile operations summaries, coordinate retrospectives, and follow up on reported incidents to ensure readiness ahead of the next event
About You
Experience: You have experience in planning, leading, and operating live shows in the streaming domain. NOC or Broadcast Master Control experience is a big plus. You have directly supported 24x7 Linear Live Streaming (FAST, OTT, MVPD). You have worked closely with engineers (as a project manager, technical program manager, or operations engineer, etc). You have handled incidents in the context of live streaming.
_Domain Knowledge: _You are knowledgeable about live-streaming systems. You have a good understanding of broadcast technology, encoding, cloud services, and media delivery via CDNs.
Essentials: You are a great communicator and very organized. You collaborate effectively with all stakeholders. You thrive in a fast-paced environment and remain calm and focused amidst ambiguity. You can execute the details while also being motivated to drive the team's strategic direction. You are excited about delivering live shows embedded in the Netflix culture.
Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $291,000.00 - $522,000.00.
Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more details about our Benefits here.
Netflix is a unique culture and environment. Learn more here.
Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.