Overview
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you on the Cloud Operations + Innovation (CO+I) Learning team as a Logistics Technical Trainer.
As a CO+I Logistics Technical Trainer you will contribute to establishing technical training delivery, workforce training needs analysis, and engaging with your team in procedural change management activities in support of the datacenters in your area of responsibility. You will leverage technical and adult learning fundamentals as you evaluate and report on training activities in the datacenters and develop your own skills while coaching your learners in their own career growth. Location is on-site in the datacenter with limited work from home opportunities.
Microsoft’s Cloud Operations & Innovation is the engine that powers our cloud services. As a Logistics Technical Trainer you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
**Responsibilities **
- Deliver single to multi-day training programs (in-person or virtual) using various methods, including presentations, discussions, simulations, and hands-on activities.
- Conduct training needs analysis to align workforce development with operational performance metrics.
- Stay updated on new logistics technologies, systems, and processes, incorporating these into training programs to ensure operational excellence.
- Implement technology-enhanced learning solutions to improve employee readiness and job performance in logistics operations.
- Apply effective training techniques such as flexible learning, behavior reinforcement, and time management to ensure learner engagement and success.
- Foster an inclusive and supportive learning environment, encouraging questions, hands-on participation, and ongoing development.
- Gather and analyze training feedback to continuously improve training materials and ensure alignment with business needs.
- Embody our culture and values.
Qualifications
**Required Qualifications **
Bachelor’s Degree AND 2+ years of experience in training delivery, logistics operations, supply chain, operations management, or a related field.
- OR equivalent experience
**Background Check Requirements: **
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
- Reliability Status screening: This position requires that the successful candidate obtain and maintain a Reliability Status security screening with the Government of Canada. Microsoft will work with individuals on a case-by-case basis to determine if the requisite screening can be obtained within required timelines.
**Preferred Qualifications **
- 4+ years of hands-on experience in logistics systems, including warehouse management systems (WMS), transportation management systems (TMS), inventory control, and operational workflows.
- 2+ years of experience in delivering training programs, workforce development, or project management.
- Strong analytical and written communication skills for reporting training outcomes and operational feedback.
- Expertise in operational planning and project execution with a results-oriented mindset.
- While English is a bona fide occupational requirement due to technical and specialized tasks requiring the use of English, proficiency in verbal and written communication in French is considered an asset and preferred.
Technical Training IC3 - The typical base pay range for this role across Canada is CAD $69,600 - CAD $130,900 per year.
Find additional pay information here: https://careers.microsoft.com/v2/global/en/canada-pay-information.html
Technical Training IC3 - L'échelle salariale de base typique pour ce rôle dans l'ensemble du Canada est de 69,600 $ CAD à 130,900 $ CAD par année.
Pour plus d'information au sujet de la rémunération, veuillez cliquer ici: https://careers.microsoft.com/v2/global/en/canada-pay-information.html
Ce poste sera ouvert pendant au moins cinq jours et les candidatures seront acceptées de façon continue jusqu’à ce que le poste soit pourvu.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft est un employeur offrant l’égalité d’accès à l’emploi. Tous les candidats qualifiés seront pris en considération pour l’emploi, sans égard à l’âge, à l’ascendance, à la citoyenneté, à la couleur, aux congés médicaux ou familiaux, à l’identité ou à l’expression de genre, aux renseignements génétiques, à l’état d’immigration, à l’état matrimonial, à l’état de santé, à l’origine nationale, à un éventuel handicap physique ou mental, à l’affiliation politique, au statut de vétéran protégé ou au statut militaire, à la race, à l’ethnie, à la religion, au sexe (y compris la grossesse), à l’orientation sexuelle ou à toute autre caractéristique protégée par les lois, ordonnances et règlements locaux applicables. Si vous avez besoin d’aide avec des accommodements religieux et/ou d’un accommodement raisonnable en raison d’un handicap pendant le processus de candidature, apprenez-en plus sur la **demande d’accommodement.**
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about **requesting accommodations.**