Logistics/warehouse Technician

Microsoft Microsoft · Big Tech · Paris, IDF, France · Logistics Technician

This role is for a Logistics/Warehouse Technician in a Microsoft Data Center. Responsibilities include performing cycle audits, executing deliveries, coordinating vendors, documenting shipments, initiating warranty claims, processing returns, and managing inventory. The role requires a high school diploma and experience in inventory management or related fields. Fluency in French and English is also required. The role is on-site and may require travel between sites.

What you'd actually do

  1. Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations under the guidance of more experienced Data Center colleagues.
  2. Coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices. This includes information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices following all Service Level Agreements (SLAs) related to RMA warranty process.
  3. Develop working knowledge of stock control and inventory management practices and procedures.
  4. Ensure accurate documentation of incoming and outgoing deliveries as well as records.
  5. Become familiar with guidelines set by Microsoft contractual agreements with suppliers and maintain a strong customer focus.

Skills

Required

  • High School Diploma
  • Experience in inventory management, retail, warehouse management, or a related field
  • Conversational French and English fluency

Nice to have

  • Experience in warehouse/supply chain in an information technology (IT) environment
  • Operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts)