Maintenance Manager

Chewy Chewy · Retail · Ocala, FL

Chewy is seeking a Maintenance Manager to lead a team responsible for maintaining and improving the reliability of general warehouse assets and production equipment in an e-commerce fulfillment center. The role involves managing technicians, coordinating with operations, and leveraging third-party vendors. Responsibilities include ensuring equipment uptime, leading repairs, influencing continuous improvement projects, managing capital expenditure, and directing procurement activities within budget.

What you'd actually do

  1. Command a team responsible for the reliability and performance of general warehouse assets and production equipment in an e-commerce fulfillment center.
  2. Apply data to measure and grade the performance of your team.
  3. Handle high severity downtime events and lead root cause analysis and corrective actions.
  4. Lead preventative and reactive equipment repairs.
  5. Influence continuous improvement projects that target key performance indicators such as injury rates, equipment uptime, mean time to repair, and system capacity.

Skills

Required

  • Bachelor's Degree or equivalent work experience
  • 5+ years of experience leading maintenance or operations teams in a warehouse or factory
  • 5+ years of experience working with material handling equipment such as conveyors and powered industrial trucks
  • Experience using information systems and data to measure and improve key performance indicators
  • Ability to provide a high level of customer service to a variety of cross-functional partners
  • Ability to simultaneously support multiple high priority projects in a fast-paced environment
  • Ability to work a schedule that may include weekends, nights, and holidays
  • Ability to travel as needed