Major Account Executive - San Francisco

GitLab GitLab · Enterprise · United States · AMER - Enterprise

This role is for a Major Account Executive at GitLab, focusing on enterprise growth in the San Francisco region. The primary responsibility is to drive adoption and expansion of GitLab's AI-powered DevSecOps platform within major accounts. The role involves acting as a trusted technology advisor, crafting strategic sales plans, and leading customer journeys from discovery to implementation. Collaboration with internal teams like Solutions Architects and Customer Success is key to delivering solutions and ensuring customer success. The role emphasizes building strategic partnerships and contributing to the company's go-to-market approach through forecasting and analysis.

What you'd actually do

  1. Drive strategic growth by leading GitLab's enterprise accounts across San Francisco, serving as a trusted technology advisor to industry leaders in your territory.
  2. Orchestrate winning sales strategies by bringing together Solutions Architects, Customer Success experts, Sales Development, Channel & Alliances, and other technical specialists to deliver transformative, AI-powered DevSecOps solutions.
  3. Shape the future of software development by crafting innovative solutions that align GitLab's platform with customers' long-term vision, compliance needs, and business objectives.
  4. Build deep, strategic partnerships by mastering your customers' industry landscape, success metrics, and growth trajectories so you can position GitLab as their indispensable technology ally.
  5. Design and execute strategic account plans, including opportunity mapping, stakeholder alignment, and multi-threaded engagement, to expand GitLab usage within new and existing major accounts.

Skills

Required

  • Experience driving complex B2B software sales cycles with enterprise customers
  • Background selling into large, enterprise accounts in San Francisco
  • Ability to drive new business acquisition and expansion within enterprise accounts through consultative, multi-stakeholder sales motions
  • Effective communication and interpersonal skills
  • Ability to lead account strategy, influence internal and external stakeholders, and remain calm under pressure

Nice to have

  • Experience in DevSecOps, software development tools, or adjacent SaaS solutions
  • Knowledge of San Francisco enterprise market, including key industries, buying centers, and decision-making dynamics
  • Ability to build and nurture a relevant professional network
  • Experience collaborating with channel and strategic partners to generate pipeline, co-sell, and support successful customer adoption
  • Ability to work in line with GitLab's values, use GitLab and Salesforce in your daily work, and travel as needed while following company travel policies

What the JD emphasized

  • AI-powered DevSecOps platform
  • enterprise growth
  • measurable Net ARR
  • long-term expansion
  • enterprise accounts
  • complex digital and DevSecOps transformations
  • pipeline generation
  • trusted, long-term partner
  • build a strong enterprise portfolio
  • repeatable sales motions
  • consistently forecast and report on deal progress and account health
  • trusted technology advisor
  • AI-powered DevSecOps solutions
  • customers' long-term vision
  • compliance needs
  • business objectives
  • deep, strategic partnerships
  • customers' industry landscape
  • success metrics
  • growth trajectories
  • indispensable technology ally
  • strategic account plans
  • opportunity mapping
  • stakeholder alignment
  • multi-threaded engagement
  • expand GitLab usage
  • new and existing major accounts
  • end-to-end customer journeys
  • initial discovery
  • evaluation
  • negotiation
  • successful implementation
  • consistent, high-quality experience
  • sales cycle
  • continuous improvement
  • forecasting and pipeline reviews
  • sophisticated win/loss analyses
  • strategic insights
  • refine our go-to-market approach
  • compelling customer-facing and internal presentations
  • proposals
  • recommendations
  • clearly communicate value
  • business outcomes
  • path to long-term partnership
  • complex B2B software sales cycles
  • enterprise customers
  • DevSecOps
  • software development tools
  • adjacent SaaS solutions
  • large, enterprise accounts
  • build trusted C-level and senior stakeholder relationships
  • business and technical teams
  • San Francisco enterprise market
  • key industries
  • buying centers
  • decision-making dynamics
  • build and nurture a relevant professional network
  • drive new business acquisition
  • expansion within enterprise accounts
  • consultative, multi-stakeholder sales motions
  • sustainable, long-term customer partnerships
  • collaborating with channel and strategic partners
  • generate pipeline
  • co-sell
  • support successful customer adoption
  • Effective communication and interpersonal skills
  • lead account strategy
  • influence internal and external stakeholders
  • remain calm under pressure
  • GitLab's values
  • use GitLab and Salesforce in your daily work
  • travel as needed
  • following company travel policies
  • driving growth
  • adoption
  • long-term value
  • largest and most strategic customers
  • distributed, all-remote team
  • works asynchronously across regions
  • partners closely with GitLab's sales engineering, marketing, and customer success teams
  • transparency
  • collaboration
  • consultative approach
  • support one another
  • shared account planning
  • regular deal reviews
  • knowledge sharing
  • enterprise customers
  • San Francisco region