Manager Commercial Operations

Johnson & Johnson Johnson & Johnson · Pharma · West Chester, PA +2

Manager Commercial Operations for Johnson & Johnson's Orthopaedics division, focusing on leading and enhancing operational efficiency, managing field inventory, supporting sales initiatives, and optimizing operational sales functions. Requires strategic leadership, advanced analytics, inventory management oversight, new product introduction coordination, cross-functional collaboration, training, continuous improvement, performance measurement, and market responsiveness. Requires a Bachelor's degree, 7+ years of experience in logistics/operations/healthcare management with inventory management and sales support focus, and prior team leadership experience. Experience with data analysis tools and healthcare regulations is preferred.

What you'd actually do

  1. Develop and implement comprehensive strategies in collaboration with Field Sales to support sales growth objectives. Ensure that all operational processes, particularly in inventory management, are effectively supporting the assigned accounts and field territories.
  2. Analyze operational data to provide insights to Sales Leadership, ensuring informed decision-making. Utilize data-driven approaches to enhance inventory efficiency and address analytical needs across the US Sales leadership.
  3. Oversee the management of orthopedic consignment inventory and equipment, ensuring optimal par levels while minimizing waste and excess. Lead inventory rebalancing and allocation strategies to efficiently meet the demands of the business.
  4. Coordinate the launch of new products and their deployment to assigned accounts. Ensure proper resource allocation and support throughout the introduction phase to optimize uptake and sales.
  5. Partner with various departments, including Sales, Marketing, and Supply Chain, to enhance workflow and efficiency. Work with external stakeholders to align operational activities with commercial strategies.

Skills

Required

  • Bachelor's Degree
  • 7+ years of experience in Logistics, Operations, Healthcare Management, or related fields
  • Inventory management
  • Sales support
  • Team leadership
  • Cross-functional project leadership
  • Advanced Excel
  • Tableau
  • Qlik
  • Power BI

Nice to have

  • Advanced degree
  • Inventory management software
  • ERP systems
  • SAP
  • Healthcare regulations and standards
  • Medical Device industry experience
  • Tableau
  • Qlik
  • Power BI
  • Thrive in fast-paced environments
  • Managing multiple priorities

What the JD emphasized

  • Minimum of 7 years of experience in Logistics, Operations, Healthcare Management, or related fields, with a focus on inventory management and sales support.
  • Prior experience in leading and managing smaller teams is a must