About the Role
The Global Delivery Partnerships team is on a mission to maintain our position as the number-one delivery partner for the world's largest restaurant brands. We manage the most strategic global relationships in the restaurant vertical.
We are looking for a sharp, experienced people leader to join our team as Manager, Global Partners. In this role, you will lead a team of Account Managers and Account Coordinators who own day-to-day corporate and franchise brand relationships with our most strategic QSR and restaurant partners. For the brands you manage, you will set the vision - short and long term - and build the strategy and drive day-to-day activities that enable your team to exceed our quarterly and annual goals. You'll succeed in this role if you thrive in fast-paced environments, are a coach at heart, and possess a spirit of curiosity that drives you to continually learn and teach.
The ideal candidate brings deep expertise in enterprise account management or partnerships, a proven track record of leading high-performing teams, and executive presence to represent Uber at the highest levels of our partner organizations.
What You'll Do
- Team Leadership & Development
- Lead, coach, and develop a team ranging from Senior Account Managers to Account Coordinators, set clear performance expectations, deliver regular feedback, and conduct meaningful performance reviews
- Foster a culture of accountability, collaboration, and continuous improvement; drive adoption of best practices and use of tooling to improve team impact and efficiency
- Recruit, onboard, and retain top talent to build a best-in-class partnerships team
- Strategic Partnership Management
- Own the partnership strategy for your team's book of business, driving alignment across brand-level priorities and Uber's commercial goals
- Guide your team in building executive-level relationships with C-suite and senior decision-makers at partner organizations
- Serve as executive sponsor for select key accounts — directly engaging in high-stakes conversations, escalations, and strategic negotiations
- Lead or support high-value quarterly and annual business reviews, demonstrating ROI and identifying new growth opportunities
- Drive Commercial Outcomes
- Develop and implement joint business plans that unlock new revenue streams and strengthen long-term commitment to Uber's platform
- Identify and lead upsell and cross-sell opportunities across Uber's product suite (ads, promotions, integrations)
- Cross-Functional Collaboration
- Work effectively with internal stakeholders across Product, Marketing, Operations, Finance, and Legal
- Partner with Global Partner Ops and Analytics to develop performance insights, track KPIs, and surface recommendations to senior leadership
- Represent the voice of the customer internally and contribute to the broader GDP team strategy
Basic Qualifications
- 6+ years of full time experience
- Experience in account management, partnerships, business development, or consultative sales
- Experience managing a team
- Proven track record leading and developing high-performing teams in a fast-paced commercial environment
- Bachelor's degree or equivalent experience
Preferred Qualifications
- Experience in QSR, restaurant advertising, food delivery, or third-party marketplace space
- Background managing franchise or global enterprise brand relationships
- Experience working cross-functionally with Product, Marketing, and Operations at a high-growth tech company
- Track record of building scalable processes and playbooks that improve team performance
- Deep expertise in managing complex, enterprise-level partnerships with large global organizations
- Strong executive presence; ability to influence and build trust with C-level stakeholders internally and externally
- Demonstrated ability to drive commercial outcomes: quota attainment, revenue growth, and product adoption
- Excellent communication, presentation, and negotiation skills; comfortable leading high-stakes partner conversations
- Data-driven approach; strong analytical skills with the ability to translate insights into strategy
- Proficiency in Salesforce, Excel/Google Sheets, AI tools (such as ChatGPT, Gemini, etc.)
- Bilingual (French or other languages) is a plus
For Canada-based roles: The base salary range for this role is CAD$158,000 per year - CAD$175,500 per year.
You will be eligible to participate in Uber's bonus program, and may be offered an equity award, sales bonuses & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://jobs.uber.com/en/benefits.
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.