Manager, Creative Operations

Whoop Whoop · Consumer · Boston, MA · Marketing

Manager, Creative Operations at WHOOP, responsible for leading day-to-day execution and continuous improvement of systems, processes, and workflows for the Creative organization. This includes intake, prioritization, resource planning, workflow governance, creative technology administration, and operational reporting. The role will partner with various stakeholders to ensure efficient delivery of creative initiatives and will play a key role in implementing and administering operational platforms, including AI-enabled tools.

What you'd actually do

  1. Lead the day-to-day execution and continuous improvement of the systems, processes, and workflows that power the Creative organization.
  2. Own intake, prioritization, resource planning, workflow governance, creative technology administration, and operational reporting across a diverse portfolio of creative initiatives.
  3. Partner closely with Creative, Brand, Marketing, and Production stakeholders to ensure work is appropriately scoped, prioritized, resourced, and delivered efficiently while driving operational excellence across the organization.
  4. Play a key role in implementing, administering, and championing operational platforms, including digital asset management, workflow automation, and AI-enabled tools that support scalable creative execution.

Skills

Required

  • Creative Operations
  • Process Improvement
  • Workflow Governance
  • Resource Planning
  • Stakeholder Management
  • Operational Reporting
  • Creative Technology Administration

Nice to have

  • Digital Asset Management
  • Workflow Automation
  • AI-enabled tools