Manager, Cyber Product Operations
Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities,and great people. We nurture a work environment where people with a variety of thoughts, ideas and background, guided by our shared Values, come together to make Capital One a great company - and a great place to work.
As Manager, Portfolio and Product Operations in Capital One’s Enterprise Cyber Security organization, we are seeking someone to drive product management excellence and organizational delivery performance through scalable tools, standardized processes, and data-driven insights.
This role sits at the intersection of product management, operations, and analytics, enabling teams to deliver value with greater consistency, predictability, and efficiency. You will act as a force multiplier for Product Management and Agile Release Trains (ARTs) by designing and implementing tooling, templates, and operating mechanisms that elevate how work gets done.
This is a non-people leader role with high influence across teams and stakeholders.
What You’ll Do:
- Design and implement standardized frameworks, templates, and playbooks for Product Managers
- Establish clear definitions of done, intake processes, and prioritization frameworks
- Enable consistent product planning and execution practices across teams and ARTs
- Partner with Product and Cyber leaders to improve strategy-to-execution alignment
- Define and evolve the operating model for product delivery, ensuing clarity, simplicity, and predictability
- Identify delivery bottlenecks and implement process improvements at scale
- Drive adoption of best practices across Agile Release Trains (ARTs) and teams
- Support PI Planning, Quarterly Reviews, and other operating cadences
- Design, configure, and optimization of product and delivery tools
- Build scalable solutions such as Automated reporting dashboards, Roadmap generation, Data quality scorecards, and Reduce manual reporting overhead through automation and system integration
- Define and track KPIs and OKRs related to product performance and delivery health
- Build and maintain dashboards and reporting frameworks for leadership delivery
- Conduct deep-dive analyses to uncover delivery risks and trends, capacity and throughput insights, data integrity issues
- Translate data into actionable recommendations for leaders and teams
- Drive adoption of new tools, templates, and processes through training, communication, and enablement
- Act as a trusted advisor to Product Managers and leaders
- Hands-on experience with tools such as Jira and Confluence
Basic Qualifications:
- High School Diploma, GED, or equivalent certification
- At least 4 years experience working in cybersecurity or information technology
- At least 4 years of experience in Product Operations, Product Management, or Program Management.
- At least 4 years experience working in Agile environments
- At least 4 years experience working with Jira and Confluence
Preferred Qualifications:
- Bachelor’s Degree
- 3+ years experience in configuring and optimizing Jira, Tableau, QuickSight and Confluence
- 3+ years of Data Analysis experience
- SAFe PM/PO, CISSP, GIAC, CISM, CCSP, AWS Cloud Practitioner, or AWS Security certification
At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $164,800 - $188,100 for Manager, Cyber Risk & Analysis
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).