Manager, Digital Acumen & Training

Johnson & Johnson Johnson & Johnson · Pharma · Raynham, MA +7

Manager role focused on developing and deploying digital curriculums and learning experiences to improve AI mindset, digital acumen, system adoption, and operational readiness within the Global Supply Chain. This includes evolving a citizen developer program and establishing data-driven culture.

What you'd actually do

  1. Lead the global digital acumen and training strategy for Supply Chain & Operations (SC&O) Systems, ensuring alignment with Global Supply Chain priorities.
  2. Design, deploy, and continuously improve role‑based digital curriculums, learning experiences, and training programs that support enterprise digital acumen, citizen development, supply chain systems, digital tools, and data capabilities.
  3. Partner closely with Supply Chain, IT, Process Owners, and Change Management teams to support system deployments, enhancements, and transformations.
  4. Assess digital skill gaps and training needs across regions and functions, translating them into targeted learning plans and materials.
  5. Establish governance, standards, and best practices for digital learning content, knowledge management, and user enablement.

Skills

Required

  • supply chain operations
  • systems enablement
  • digital training
  • learning & development
  • people or program leadership
  • developing and delivering training or enablement programs for enterprise systems in a global environment
  • understanding of supply chain processes and how digital tools and systems enable operational performance
  • partnering with cross‑functional stakeholders in a matrixed organization
  • drive adoption, change, and continuous improvement through learning and capability building
  • communication, facilitation, and stakeholder‑management skills
  • AI concepts
  • Agile software development
  • Data Management
  • IT Systems
  • digital learning platforms

Nice to have

  • supporting global supply chain or operations organizations
  • Deep experience with AI concepts
  • Agile software development
  • Data Management
  • IT Systems

What the JD emphasized

  • global
  • global
  • global
  • global
  • global