Manager Digital Product, Billing & Subscription

Caterpillar Caterpillar · Industrial · Peoria, IL +2

Product Manager for Caterpillar's digital and technology arm, focusing on subscription and billing software products. This role involves managing stakeholder relations, backlog refinement, feature elaboration, and product training, collaborating with various internal teams and external stakeholders. The position requires strong decision-making, communication, and software product management skills, with a focus on Agile methodologies and team leadership.

What you'd actually do

  1. Manages prioritization and definition of enhancements, new features, and issues.
  2. Works with operations to monitor and analyze product performance.
  3. Partners with marketing to position and promote supported and planned products.
  4. Ensures coordination with IT to develop and deploy new features and new releases on schedule.
  5. Provides product training and consulting to external audiences

Skills

Required

  • Decision Making and Critical Thinking
  • Effective Communications
  • Software Change Request Management
  • Software Product Business Knowledge
  • Software Product Management

Nice to have

  • Experience managing people
  • building trust
  • fostering communication
  • setting clear expectations and deadlines
  • conducting performance reviews
  • motivating, developing and empowering teams
  • subscription and billing software product management or engineering
  • Agile methodology
  • leading a technical team
  • managing multiple projects
  • DevOps/VSTS
  • Aha!
  • strategies, practices and tools for resolving software problems
  • Caterpillar cross industry strategy and technology initiatives in the Construction, E&T and mining space
  • onshore/offshore team model
  • empower teams
  • software development lifecycle
  • Information Technology
  • Product Owner certification (CSPO from Scrum Alliance)

What the JD emphasized

  • Experience managing people
  • Expertise with subscription and billing software product management or engineering
  • Expert knowledge of software product management
  • Proven experience leading a technical team
  • Experience managing projects using Agile software tools