Manager, Digital Sales

Visa Visa · Fintech · Bogota, Colombia, CO

Visa is seeking a Manager for their Digital Sales hub in the LAC region. The role involves leading a team of Digital Sales Representatives, providing training, analyzing performance data, and acting as a liaison between teams. The manager will focus on driving revenue, customer satisfaction, and implementing new strategies and tools within the sales organization.

What you'd actually do

  1. Lead a team of Digital Sales Representatives (DSRs) selling to a breadth of clients in a common segment across the LAC Region
  2. Lead regular training and development sessions to upskill DSRs on digital selling, product knowledge, and customer engagement.
  3. Analyze performance data to forecast pipeline, identify patterns, trends, and areas of opportunity, optimizing team effectiveness.
  4. Act as a liaison between DSRs and other departments, ensuring a unified approach to driving revenue and customer satisfaction.
  5. Proficient in using reporting tools and features (e.g., MSD, PowerBI, Tableau) to create actionable insights and drive continuous improvement.

Skills

Required

  • 5 years of relevant work experience with a Bachelor’s Degree
  • Fluent in English and Spanish
  • Demonstrated expertise in leading teams through change and adopting new tools, processes, or strategies.
  • Prior experience in a full-cycle sales role, or related field with a focus on direct client sales.
  • Excellent communication, presentation, and coaching skills, with the ability to engage teams and leaders across multiple seniority levels.
  • Able to motivate and energize others.
  • Strong understanding of B2B sales processes, and pipeline management
  • Ability to analyze and use sales data and metrics to make informed decisions
  • Deep understanding of their region and markets and can articulate and execute a data informed strategy
  • Effectively communicate with direct team and across multiple management layers in a highly matrixed organization
  • Demonstrate expertise and exercise considerable latitude to determine objectives and to develop effective solutions to guide the successful completion of complex assignments under limited supervision.
  • Solution oriented and provides meaningful feedback and recommendations for global and regional improvements and process, tools, and strategy enhancements.

Nice to have

  • Knowledge of the payments industry