To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Marketing & Communications
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Salesforce is hiring a Manager, Employee Communications to lead the planning and execution of internal communications for business-critical employee programs. This person will own key stakeholder relationships across Employee Success, Finance, and other program areas — serving as a trusted communications partner who shapes strategy, drives alignment, and delivers clear, timely, action-driving communications across channels – from Slack and email to agentic nudges and manager cascades.
You're a seasoned communicator and natural leader with sharp instincts, a strategic mindset, and a bias for action. You thrive in a fast-paced, vision-forward environment where you can own complex programs end-to-end, lead stakeholder relationships at all levels, and raise the bar on what internal comms can deliver. You bring both the big-picture thinking and the editorial discipline to get it done — and you make the team better in the process.
PRIMARY RESPONSIBILITIES:
- Own end-to-end communications planning and execution for assigned programmatic areas, including but not limited to ES initiatives (Open Enrollment, Comp/Merit, Benefits, Learning & Development) and Finance (Payroll, Travel & Entertainment) programs
- Partner with program owners to develop communication strategies that are clear, human, and drive employee action — not just awareness
- Build and maintain trusted relationships with key stakeholders across Employee Success, Finance, and other program areas — serving as their go-to communications partner and strategic advisor
- Write and edit sharp content and lead channel strategy decisions for assigned programs — spanning Slack messages, email, agent nudges, manager cascade materials, and more
- Establish and uphold communications standards and best practices across programmatic comms, ensuring consistency in voice, channel strategy, and execution quality
- Leverage AI tools to accelerate content production, improve personalization, and continuously raise the bar on what programmatic comms can deliver
- Use data to measure communication effectiveness and apply learnings to continuously improve
- Contribute to team planning, editorial calendars, and our day-to-day operating rhythm
MINIMUM REQUIREMENTS:
- 5–7 Years of experience in internal/employee communications or a related field; experience in a high-tech or fast-paced global environment strongly preferred
- Exceptional writer with the ability to make complex program information feel simple, clear, and actionable
- Proven ability to build and manage senior stakeholder relationships, influence without formal authority, and serve as a trusted communications advisor
- Comfortable operating in a fast-paced, ambiguous environment — able to exercise sound judgment, manage competing priorities, and communicate clearly with senior stakeholders under pressure
- Strong project management skills with the ability to own multiple programs and adapt priorities seamlessly
- Actively uses AI tools to drive efficiency and quality — and brings curiosity about what's next
- High accuracy, attention to detail, and a proactive, results-oriented attitude
- Proven track record of developing and executing internal communications plans that drive employee action
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.