Manager, Enterprise Learning Consultant (Leadership & Competency)
As the Manager, Enterprise Learning Consultant, you will be the learning solutions partner for our leadership and competency development portfolios. You will serve as the localized expert on all leadership development assets, maintaining a deep understanding of our internal and external content to provide high-impact, sound recommendations to partners.
This is a high-impact, consultative role where you will bridge the gap between business needs and learning execution. You will own the health and evolution of our core competency and leadership portfolios, acting as the primary liaison between internal business partners, instructional designers, and external vendors. From researching leadership trends to managing our flagship speaker series, you will ensure our learning ecosystem is modern, accessible, and results-driven.
Key Responsibilities
Portfolio Strategy & Consultation
- Own the end-to-end strategy for the Enterprise Competency and Leadership portfolios, ensuring content remains relevant, high-quality, and aligned with enterprise goals.
- Partner with Line of Business (LoB) Learning Consultants and Facilitators to conduct ongoing needs assessments, identifying critical performance gaps within the current leadership curriculum.
- Act as the "connective tissue" between stakeholders and the Design team, translating business intent into actionable design blueprints for internal training needs.
Program Research & Innovation
- Partner closely with the Differential Investment Programs (DIPs) team to research, analyze, and improve programs for high-potential talent, ensuring they remain best-in-class.
- Proactively work with our Vendor Management team to identify external vendors to bring specialized, world-class training solutions into our ecosystem when internal builds aren't the optimal path.
Leadership Engagement & Digital Presence
- Curate our Leadership speaker series (6–7 events annually), partnering with Senior Director+ speakers and thought leaders to inspire and educate our leadership community.
- Own and maintain the Leadership intranet pages, ensuring they serve as a streamlined, intuitive hub for all leadership development resources and communications.
The Ideal Candidate
- Moves beyond tactical execution to diagnose root-level business challenges, leveraging consultative inquiry to propose systemic learning solutions.
- Navigates complex organizational structures with ease, cultivating high-trust partnerships with external vendors, instructional designers, LOB learning consultants and executive leadership.
- Brings a deep understanding of leadership development theory and extensive experience applying those principles to drive performance in corporate settings.
- Utilizes research and program analytics to validate strategic pivots and quantify the return on investment for your portfolios.
Basic Qualifications:
- High School Diploma, GED, or equivalent certification.
- At least 4 years of experience in Learning & Development, Human Resources, or Corporate Consulting.
- At least 2 years of experience in Program or Project Management.
Preferred Qualifications:
- Bachelor’s Degree in Human Resources, Business Administration, or Organizational Development
- Experience managing a large-scale Leadership Development portfolio or program
- Proven track record of managing external Vendor Relationships
- Experience with Learning Experience Platforms or internal site management (e.g., SharePoint, Google Sites).
- Strong communication skills with experience engaging Executive-level stakeholders.
Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $134,400 - $153,300 for Learning Manager
Richmond, VA: $122,100 - $139,400 for Learning Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).