The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
Job Summary:
This job leads complex projects related to risk management, collaborates with teams to identify risks, develops strategies for risk mitigation, assesses business trends, and drives global process improvements.
Job Description:
**Essential Responsibilities: **
- Lead complex projects and problem resolution efforts related to risk management.
- Collaborate with teams to identify and analyze risks that may impact operations and assets.
- Develop and implement strategies for risk mitigation and compliance.
- Assess current business trends to inform risk management practices and improvements.
- Drive global process improvements through effective project management and stakeholder engagement.
Expected Qualifications:
- 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
Additional Responsibilities & Preferred Qualifications:
Strategic Responsibilities
Champion enterprise risk strategy: Define and evolve the overarching risk management framework, ensuring alignment with business strategy, regulatory standards, and organizational goals.
Lead the RCSA program: Build a best-in-class RCSA framework that delivers actionable insights and enhances decision-making at management and board levels.
Shape innovation and transformation: Partner with product, technology, and business leaders to embed risk thinking in new product design and business change processes from ideation to launch.
Advise senior leadership: Serve as a trusted advisor to executives, ensuring risk awareness and governance underpin all major strategic initiatives.
Define risk appetite and governance: Contribute to setting the operational risk appetite, key risk indicators (KRIs), and oversight mechanisms that guide business performance.
Operational Responsibilities
Implement operational risk architecture: Help design, deploy, and maintain the tools, processes, and reporting structures for effective operational risk management.
Manage risk event collection and reporting: Oversee identification, validation, and analysis of operational risk events, ensuring timely reporting to senior management and regulators.
Challenge and strengthen controls: Provide independent challenge to first-line risk management and remediation actions, fostering continuous improvement.
Ensure regulatory excellence: Guarantee full compliance with CSSF circulars, EBA & ECB guidelines, and Basel/CRR requirements across all enterprise risk activities.
Required Qualifications
7+ years’ experience in enterprise or operational risk management, including RCSA and new product/change risk ownership, ideally within a regulated EU/EEA bank.
Strong knowledge of CSSF, EBA & ECB, and Basel/CRR regulatory frameworks.
Proven ability to connect risk expertise with strategic business objectives.
Exceptional communication, leadership, and stakeholder management skills.
Master’s degree in business, finance, economics, or related field; FRM/PRM certification a plus.
Experience thriving in dynamic, growth-oriented environments.
Subsidiary:
PayPal
Travel Percent:
0
PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.
Who We Are:
Click Here to learn more about our culture and community.
**Commitment to Diversity and Inclusion **
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please Join our Talent Community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.