Manager, Executive Social Strategy & Operations Lead

DoorDash DoorDash · Consumer · San Francisco, CA · 271 Communications

This role focuses on executive social media strategy and operations, translating complex topics including AI strategy and emerging initiatives like agentic commerce and autonomous robotics into platform-native content for various stakeholders. The primary goal is to build influence, credibility, and distribution for these initiatives, particularly on X, by managing executive and corporate social media presence, launching new accounts, and developing content pipelines and engagement strategies.

What you'd actually do

  1. Provide strategic and tactical counsel to executives on their social media presence, specifically on X.
  2. Support the social media presence for several founder, executive, and corporate accounts: build a repeatable content pipeline, draft posts/threads, and advise when to engage (and when not to).
  3. Assess existing and new accounts: network mapping, engagement strategy, amplification plans, and experiments to help the right stories travel to the right people.
  4. Launch new accounts and build their audiences as needed, defining the voice, content franchises, guardrails, and distribution operating system.
  5. Translate complex topics into platform-native thinking (earnings context, AI strategy, autonomy, regulation, marketplaces, our technology roadmap).

Skills

Required

  • 6+ years of experience building and scaling social-first narratives for a high-visibility company, product, or principal, and owning strategy, voice, drafting, and distribution (especially on X).
  • Proven ability to grow and sustain a credible presence on X (brand or principal) with measurable distribution outcomes.
  • Exceptional writing and editing (you can write like a human, in an executive voice, at speed).
  • Strong judgment coupled with a high risk tolerance (you understand second-order effects, escalation, and how to operate under public-company constraints).
  • Deep curiosity about technology and the economy (you are comfortable with finance and policy audiences and technically fluent conversations).
  • Operator mindset (you don’t just post, you build a system--formats, pipeline, measurement, and iteration).
  • Comfortable pushing back on senior leaders with clarity and good instincts.

Nice to have

  • YouTube, Substack, Threads, and LinkedIn are secondary channels.

What the JD emphasized

  • social media presence, specifically on X
  • X is the primary platform
  • build a repeatable content pipeline
  • Launch new accounts and build their audiences
  • guardrails