Manager Ii, Field Sales Engineering - Enterprise, Canada

Samsara Samsara · Enterprise · Toronto, ON · Remote · Sales Engineering

Samsara is seeking an experienced Sales Engineering Manager to lead a dispersed sales engineering team focused on their Field Enterprise business. The role involves managing and growing the team, demonstrating the value of Samsara's platform to large customers, and contributing to the scaling of the Sales Engineering motion. Requires a blend of strategic thinking, leadership, and a passion for creating real-world value.

What you'd actually do

  1. Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
  2. Hire, develop and lead an inclusive, engaged, and high performing Sales Engineering team
  3. Manage individual and team performance ensuring our partnership with sales, product, support and customer success teams are productive and efficient
  4. Work with Regional Sales Managers on account planning, strategy and sales call activity
  5. Manage escalations (product issues, feature requests, etc.) in a pre-sales environment

Skills

Required

  • 5+ years of professional experience in hands on engineering, pre-sales, customer success, or customer/product support capacity
  • 3+ years of sales engineering management experience
  • Experience with Software Product sales; Infrastructure, SaaS
  • Knowledge in one or more of these areas of expertise: IoT, Networking / Security, SaaS, Cloud Technologies, or Physical Security
  • Strong technical and business acumen
  • Excellent communication, customer service, and interpersonal skills
  • Ability to partner with a broad coalition of stakeholders
  • Demonstrated leadership, creativity, and problem solving abilities
  • Excellent presentation and organizational skills
  • Ability to work in a fast paced dynamic environment
  • Ability to travel as needed

Nice to have

  • Bachelors’ of Science degree or advanced education in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related discipline
  • Hobbyist interest in working with things driven by electronic systems (car audio installation/classic car restoration, home automation, building things with raspberry pi, arduino, etc.)