Manager, Independent Agency Strategy & Analytics

GEICO GEICO · Insurance · Remote

Manager role focused on analyzing agency metrics, developing strategies, and executing them to achieve business objectives. Responsibilities include interviewing applicants, leveraging analytics for product strategies, analyzing customer feedback, transforming data into information, communicating plans, and advocating for data/technology enhancements. The role requires strong skills in data analysis, storytelling, visualization (Power BI), SQL, Snowflake, and ETL processes, with experience in insurance operations management preferred.

What you'd actually do

  1. INTERVIEWS and/or APPROVES job applicants for employment. CONDUCTS and/or REVIEWS associate performance appraisals. INITIATES or APPROVES salary adjustments, performance ratings, and other personnel changes. COUNSELS associates and TAKES disciplinary action or TERMINATES the employment of associates as appropriate.
  2. LEVERAGES analytics and industry trend research to drive product strategies.
  3. ANALYZE quantitative and qualitative customer feedback from surveys, social media, and sales data to deepen user engagement.
  4. TRANSFORMS data into valuable information. IDENTIFIES patterns and DEVELOPS product change recommendations.
  5. COMMUNICATES actionable implementation plans to line management.

Skills

Required

  • SQL
  • Snowflake
  • ETL processes
  • data analysis
  • reporting
  • strategy development
  • performance management
  • interviewing

Nice to have

  • Power BI
  • data visualization
  • insurance operations management