Manager, Industrial Engineering – Workforce Intelligence

Walmart Walmart · Retail · Bentonville, AR

Manager, Industrial Engineering role focused on analyzing store processes using work measurement methods to establish and maintain labor standards, monitoring workforce management tools, and partnering with stakeholders to evaluate process changes and estimate impacts on labor hours, productivity, and cost. The role involves field observation and continuous improvement recommendations.

What you'd actually do

  1. Analyze store processes using work measurement methods (e.g., time studies, predetermined time-motion systems) to establish and maintain labor standards.
  2. Use workforce management (WFM) tools and reporting to monitor outputs, validate results, and identify anomalies or performance gaps.
  3. Perform routine quality checks and troubleshooting to ensure WFM outputs are accurate, consistent, and aligned to governance expectations.
  4. Partner with business stakeholders to understand operational changes, communicate impacts, and support adoption of updated standards and processes.
  5. Evaluate process changes and estimate impacts to labor hours, productivity, utilization, and cost/benefit.

Skills

Required

  • Bachelor's degree in Industrial Engineering, Mathematics, or related field and 2 years’ experience in industrial engineering, work measurement, continuous improvement, or related field OR 4 years’ experience in industrial engineering, work measurement, continuous improvement, or related field.
  • Experience applying work measurement techniques and using data to improve operational performance.
  • Strong analytical skills (daily data analysis) and comfort explaining findings to non-technical partners.
  • Strong Excel skills
  • Ability to work cross-functionally, manage multiple priorities, and operate with a continuous-improvement mindset.
  • Willingness to travel (estimated 25–30%) to observe processes in the field.

Nice to have

  • SQL familiarity
  • MOST or equivalent predetermined time systems (certification preferred, not required)
  • Change Management
  • Masters: Industrial Engineering