Manager - Monetized Policy Operations, Global Lead

Spotify Spotify · Consumer · Dublin, Ireland · Trust & Safety

Manager for Monetization Policy Operations within Trust & Safety at Spotify, focusing on enforcing advertising and monetization policies across music, podcasts, and UGC. Responsibilities include managing a team, supporting escalations, and collaborating on strategy for moderation, vendor operations, tooling, and product support.

What you'd actually do

  1. lead our Monetization Policy Operations team within Trust & Safety
  2. development and refinement of our monetized policy operations function to help enforce our stance on advertising and monetization policy issues that impact users, creators, and advertisers across music, podcasts, and user-generated content
  3. manage a team of ops specialists to enforce our ads and monetization policies at scale
  4. support internal and external inquiries, including complex or time-sensitive escalations
  5. work cross functionally to help build strategy for ads and monetization moderation, including vendor operations, tooling improvements, and product support

Skills

Required

  • leadership skills
  • problem-solving skills
  • navigating ambiguity
  • collaboration

Nice to have

  • experience in trust & safety
  • experience in policy enforcement
  • experience in operations management
  • experience with advertising and monetization policies