At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
**Job Function: **
MedTech Sales
**Job Sub Function: **
Technical Sales - MedTech (Commission)
Job Category:
Professional
All Job Posting Locations:
Arkansas (Any City), Danvers, Massachusetts, United States of America, Illinois (Any City), Iowa (Any City), Kentucky (Any City), Minnesota (Any City), Missouri (Any City), South Carolina (Any City), Tennessee (Any City), Wisconsin (Any City)
Job Description:
We are searching for the best talent for Manager of Critical Care Outcomes.
Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that’s reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients.
Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech
This is a field-based role available in all states within the United States. While specific cities are listed in the Locations section for reference, please note that they are examples only and do not limit your application. We invite candidates from any location to apply.
Purpose: The Manager of Critical Care Outcomes will report to the Associate Director of Critical Care Education. The Manager of Critical Care Outcomes will identify best practices and build a strategy to meet the needs of the field team and customers. This role will work to improve critical care outcomes by partnering with the commercial field and customers to implement best practices. In addition, the Manager of Critical Care Outcomes will assist customers in the critical care environment through education, working with the franchise leading to implementation of best practices to improved patient outcomes.
You will be responsible for:
- Identify SF trends and educational opportunities for external and internal teams
- Collaborate with multidisciplinary team to identify best practices leading to improved patient outcomes in AMICGS, develop a strategy to implement identified best practices into field activities leading to improved outcomes and reduce preventable adverse events.
- Educate and train the commercial field on effective use of Salesforce, ensuring accurate documentation, improved data integrity, and enhanced ability to drive outcome-focused customer conversations.
- Compiles best practices, pathways and care delivery models that align with patient identification and improved patient outcomes.
- Serves as a subject matter expert to the commercial field team on outcome improvement and implementation of best practices in critical care departments.
- Partner with key customers to assist in implementation of best practices and CGS protocols designed to improve outcomes, including early recognition of patients in cardiogenic shock and preventable adverse events.
- Collaborate with the Medical Office, Prof. Education, and marketing, to align on strategy in implementing the leader’s intent in critical care departments.
- Align with other commercial and training team members globally to develop and implement critical care training and reduce variability.
- Develop relationships with Critical Care Departments and Societies leading to partnerships in educational initiatives.
Qualifications
_Required _
- Bachelor’s Degree
- Registered Nurse
- Minimum of 6 years of work experience with 5 years of Cardiac Critical Care experience
- Demonstrated leadership experience
- Ability to plan and execute large scale educational events (within Abiomed preferred)
- Ability to build a strategic plan based on data insights (within Abiomed preferred)
- Proficient in MS Office and Tableau
- Experience navigating Salesforce and entering cases
- Strong computer and organizational skills
- 75% travel required
_Preferred _
- Master's degree
- Experience with designing and implementing programs in the hospital setting.
The Company maintains a highly competitive sales incentive compensation program. Under current guidelines, this position is eligible for participation in this program in accordance with the terms of the applicable plan.
This position is eligible for a car allowance through the Company’s Fleet program.
Benefit Information:
- Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
- Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
- Employees are eligible for the following time off benefits:
- Vacation – up to 120 hours per calendar year
- Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
- Holiday pay, including Floating Holidays – up to 13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
For additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits
This job posting is anticipated to close on June 1, 2026. The Company may however extend this time-period, in which case the posting will remain available on https://www.careers.jnj.com to accept additional applications.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.
**Required Skills: **
Preferred Skills:
Innovation, Market Expansion, Medicines and Device Development and Regulation, Process Improvements, Product Knowledge, Relationship Building, Representing, Sales Engineering, Sales Training, Strategic Sales Planning, Sustainable Procurement, Technical Credibility, Vendor Selection