Manager, Product Design

Capital One Capital One · Banking · Plano, TX

Manager, Product Design role focused on creating meaningful product experiences, leading design projects, and collaborating with cross-functional partners to drive business advantage and innovation. The role emphasizes human-centered design, problem-solving with an understanding of tech and data, and strong communication skills. It requires experience in product design and prototyping tools, with preferred qualifications including experience with design systems, regulated environments, and leading design teams.

What you'd actually do

  1. Lead design projects, directing and delegating work for more junior team members and building strong partnerships with cross-functional stakeholders while also mentoring and helping to mature the overall product design practice at Capital One
  2. Demonstrate a high degree of skill in product design, leveraging a variety of skills across interaction, visual and service design; in collaboration with cross-functional partners, inform the use of appropriate tools, platforms, frameworks and design systems and creates artifacts that may include journey maps, blueprints, high-fidelity designs and prototypes
  3. Effectively navigate the needs of partners and stakeholders, leveraging critical-thinking skills that factor in data, research insights, scalability and tech constraints, while ensuring the team focuses on customer-centered solutions and inclusive design
  4. Demonstrate proficiency with products and processes and apply relevant insights on customers, competitors and broader market trends to business challenges that shape a shared point of view for your team, partners and stakeholders
  5. Demonstrate a solid understanding of tech, data capabilities and emerging technologies and use this knowledge to inform your work and help your cross-functional team move faster and navigate technical limitations in service of the impactful solutions

Skills

Required

  • Product Design
  • design and prototyping tools such as Figma
  • Leadership
  • Human-Centered Design
  • Business-Focused
  • Problem-Solving
  • Collaboration
  • Communication

Nice to have

  • design and prototyping tools such as Figma
  • working with and contributing to an established design system
  • collaborating with product, tech and business partners
  • leading design projects or teams
  • working in heavily regulated, data heavy problem spaces

What the JD emphasized

  • Experience working in heavily regulated, data heavy problem spaces