Manager, Product Management, Acquisition Service
**Manager, Product Management (PXDP50) **
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.
**About the Team ** The Card Acquisitions Servicing Product team sits at the forefront of innovation, driving breakthrough capabilities in our lending ecosystem that benefits hundreds of millions of Americans and fuel growth company-wide. We are the bridge between our Card Decisioning Platforms and the business units who leverage these platforms to provide seamless end to end experiences to Capital One’s customers. Our team focuses on maximizing the leverage of the reusable platform capabilities in the Decisioning as a Service (DaaS) organization and enabling advances to the end-to-end credit decisioning experience.
About the role: We are seeking a Product Manager who can work horizontally across platforms and solve complex multi-domain multi-dimensional problems to orchestrate the build of end-to-end innovative real-time, intelligent experiences to drive growth in card acquisitions. As a horizontal product manager, you will be a thought leader with a strategic multidisciplinary mindset, sitting at the interface of business and technology. You will work backwards from the customer objectives to influence and drive transformation in our platform strategy to unlock a flywheel of value creation.
This is a high visibility and impact role, and will have a good mix of technical product complexity and business impact. Key responsibilities would include:
- Developing an end-to-end understanding of our Decisioning as a Service platforms and surrounding ecosystems to anticipate how changes in one part of system interplay with the rest
- Driving the Card Acquisitions financial-core modernization to completion, transitioning from our legacy vendor to the new internally built core, unlocking data processing flows that power real-time, intelligent customer experiences
- Systematically partnering with our internal business unit customers to understand their strategic priorities and needs from Decisioning Platforms
- Collaborating with product and engineering teams across platforms to create a continuous feedback loop to improve our acquisitions service capabilities and move to self-serve
- Understanding long term roadmaps across decisioning ecosystem and feeding that into scoping/prioritization of business initiatives to create efficiencies
- Socializing and refining complex acquisitions initiatives by collaborating with capability product/engineering leads and architecture to create solutions
- Identifying the full set of resources needed for delivery of groomed initiatives and driving prioritization and trade-off conversations as necessary
- Partnering with Ops, Legal/Compliance, Data governance and Risk to identify if new controls or updates are needed for well managed launch of initiatives
- Leading development and execution of end to end testing scenarios and validations to launch new initiatives in a well-managed way
Capital One Product Framework
In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:
- Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
- Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
- Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
- Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
- Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment
Basic Qualifications:
At least 3 years of experience working in Product Management
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
- A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
- A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
Preferred Qualifications:
- Experience translating business strategy and analysis into consumer facing digital products
At this time, Capital One will not sponsor a new applicant for employment authorization for this position
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Chicago, IL: $149,800 - $171,000 for Manager, Product Management
McLean, VA: $164,800 - $188,100 for Manager, Product Management
New York, NY: $179,700 - $205,100 for Manager, Product Management
Richmond, VA: $149,800 - $171,000 for Manager, Product Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).