Manager, Product Management- Credit Bureau Reporting Modernization

Capital One Capital One · Banking · McLean, VA +3

Product Manager role focused on modernizing Credit Bureau Reporting within Capital One's Card business. The role involves leading tech teams to build new enterprise platforms for in-house credit bureau reporting, solving critical problems for agents and customers. It emphasizes leveraging technology for innovative customer experiences and requires strong product management skills in human-centered design, business focus, technology drive, integrated problem-solving, and transformational leadership.

What you'd actually do

  1. Lead tech teams that are actively building out a reimagined Credit Bureau Reporting solution with new intent on new platforms
  2. work with multiple aspects of the Card Business while solving critical problems for our agents and customers
  3. drive innovative and sustainable customer experiences through technology
  4. reimagining the status quo
  5. finding value creation opportunities

Skills

Required

  • Product Management
  • quantitative field degree (Bachelor's or Master's/MBA)
  • experience translating business strategy and analysis into consumer facing digital products

Nice to have

  • experience with evolving novel technologies like leveraging AI to simplify and automate processes
  • comfortable with going deep on data, understanding why its important to our use case and how to leverage it to achieve new intent
  • integrated problem solving
  • partnering with Process, Tech, Ops and Risk partners
  • understanding pain points, needs, and opportunities for improvement

What the JD emphasized

  • multi-year journey
  • new enterprise platforms
  • reimagined Credit Bureau Reporting solution
  • new intent on new platforms
  • critical problems
  • evolving novel technologies like leveraging AI to simplify and automate processes
  • going deep on data, understanding why its important to our use case and how to leverage it to achieve new intent
  • integrated problem solving rockstar
  • bold vision that's a step-change improvement from our current state solution
  • diving into details and understanding the pain points, needs, and opportunities for improvement in this critical Card process