Manager, Professional Services

Databricks Databricks · Data AI · India · Remote · Professional Services Operations

Manager for Professional Services team at Databricks, focusing on customer engagements related to big data challenges using the Databricks platform. Responsibilities include providing data engineering, data science, and cloud technology project support, building reference architectures, guiding customers on big data projects, consulting on architecture and design, and providing product feedback.

What you'd actually do

  1. You will work on a variety of impactful customer technical Big Data projects which may include building reference architectures, how-to's and production grade MVPs
  2. Guide strategic customers as they implement transformational big data projects, 3rd party migrations, including end-to-end design, build and deployment of industry-leading big data and AI applications
  3. Consult on architecture and design; bootstrap or implement strategic customer projects which leads to a customers' successful understanding, evaluation and adoption of Databricks.
  4. Work with Engineering and Databricks Customer Support to provide product and implementation feedback and to guide rapid resolution for engagement specific product and support issues.

Skills

Required

  • 10+ years experience with Big Data Technologies such as Apache Spark™ Kafka, Cloud Native and Data Lakes in a customer-facing post-sales, technical architecture or consulting role
  • 4+ years of people management experience , managing a team of Data Engineers , Data Architects etc
  • 6+ years of experience working on Big Data Architectures independently
  • Experience working across Cloud Platforms (GCP / AWS / Azure)
  • Documentation and white-boarding skills.
  • Build skills in technical areas which support the deployment and integration of Databricks-based solutions to complete customer projects.
  • Willingness to travel for onsite customer engagements within India.

Nice to have

  • Experience working on Databricks platform is a plus