Do you thrive in a fast-paced, high-growth technology organization? Are you excited to lead and empower a team of Project Managers to help enterprises build next-generation digital infrastructures powered by cloud and accelerated computing? At NVIDIA, our team is passionate about parallel computing, visual computing, and AI infrastructure. We are advancing how computing solves the world’s most sophisticated challenges in science, industry, and enterprise. We are looking for a driven, customer-obsessed, technically grounded People Manager to lead our PM team, drive operational excellence, and help us capture once-in-a-generation opportunities in AI and HPC—with a strong focus on team management, talent development, and execution.
As a critical member of the NVIDIA Professional Services organization, you will serve as a Senior PM Manager (People Manager), overseeing a team of Project Managers (PMs) and leading end-to-end people management, team organization, and project delivery governance for enterprise data center environments—with a specific focus on supporting top CSP and AI platform accounts. You will own the team’s performance, talent development, and operational efficiency, while aligning the team’s goals with NVIDIA’s strategic objectives, ensuring seamless delivery of complex customer projects, and upholding strict compliance standards.
What you will be doing:
- Lead, manage, and develop a high-performing team of Project Managers, with a strong focus on team organization—designing optimal team structure, defining clear roles and responsibilities, and scaling the team to meet the demands of top CSP and CRISP accounts.
- Coach and mentor new hires extensively, providing structured onboarding plans, technical and soft skill guidance, and ongoing support to help them quickly integrate into the team, understand NVIDIA’s processes, and excel in delivering projects for enterprise clients.
- Oversee full people management lifecycle: hiring, onboarding, performance management, career development, and retention—fostering a collaborative, high-performance team culture that drives engagement and minimizes burnout.
- Drive execution excellence across the team: set clear performance metrics, track project delivery progress for CSP/CRISP accounts, and implement corrective actions to ensure on-time, on-budget delivery of complex data center infrastructure projects.
- Establish and refine team workflows, best practices, and governance processes to optimize operational efficiency, ensure consistent project quality, and align with NVIDIA’s compliance standards (data security, documentation, audit requirements).
- Build and maintain trusted relationships with senior internal stakeholders (leadership, engineering, sales, partner teams) and key executives/technical stakeholders at top CSP and AI Platform Customers accounts, aligning on project priorities and addressing strategic needs.
- Serve as the key escalation point for complex project issues within the team, collaborating with cross-functional teams (engineering, support, sales) to drive timely resolutions and maintain high customer satisfaction for enterprise clients.
- Manage team resource allocation, balancing workloads across global projects (and time zones) to maximize productivity, especially for high-priority CSP and CRISP account deliverables.
- Communicate team performance, project status, and strategic updates to senior leadership in a clear, concise, and data-driven manner—highlighting progress, challenges, and opportunities for team improvement.
- Ensure the team adheres to NVIDIA’s policies, industry regulations, and customer requirements (including those specific to CSP/CRISP accounts), with a strong focus on compliance and quality control.
What we need to see:
- Bachelor’s or Master’s degree in Engineering, Computer Science, Business Administration, or a related field (or equivalent professional experience).
- 8+ years of progressive experience in project management, project delivery, or related fields—with 3+ years of people management experience leading a team of Project Managers or similar roles.
- Proven experience managing projects and teams supporting top CSP (Cloud Service Provider) and CRISP accounts, with a deep understanding of enterprise client expectations and delivery requirements.
- Strong track record in team organization, talent development, and coaching new hires—demonstrated ability to build and scale high-performing teams in a fast-paced technology environment.
- Exceptional execution skills: ability to set clear goals, drive accountability across the team, and deliver complex projects on time and within budget for enterprise clients.
- Deep understanding of project management methodologies, tools, and best practices; experience with end-to-end project lifecycle governance (planning, deployment, stabilization, handover) for data center infrastructure projects.
- Fluent in both English and Chinese (bilingual), with excellent verbal, written, and presentation communication skills in both languages—ability to engage effectively with global teams and Chinese-speaking stakeholders.
- Based in Singapore, with the ability to work on-site (as needed) and support global team requirements across time zones.
- Strong customer-facing skills, with the ability to engage directly with C-level executives and technical stakeholders at top CSP and
AI Platform accounts.
- Proven leadership experience across cross-functional, global, and diverse teams—ability to motivate, inspire, and manage teams remotely.
- Strong organizational skills, with the ability to prioritize multiple complex initiatives and manage competing demands with minimal supervision.
- Demonstrated commitment to compliance, quality, and continuous improvement—ability to ensure team adherence to policies and regulations.
Ways to stand out from the crowd:
- PMP, PgMP, or equivalent project management certification; people management certifications (e.g., SHRM-CP, CPLP) are a plus.
- Hands-on experience with HPC clusters, InfiniBand, GPU infrastructure, hyperscale data center technologies, or AI infrastructure deployment—especially for CSP/CRISP accounts.
- Experience leading PM teams in a professional services or tech vendor post-sales environment, with a focus on enterprise customers and large-scale data center projects.
- Experience scaling teams and optimizing project delivery processes to support business growth in a fast-paced technology environment, specifically for CSP/CRISP account expansion.
- Deep familiarity with Singapore’s and APAC business environment and extensive experience managing teams in the APAC region.