Manager, Project Manager - Global Payment Network Intake & Discovery

Capital One Capital One · Banking · Chicago, IL +2

This role is a Project Manager within Capital One's Global Payment Network Intake & Discovery team. The primary focus is on managing and reviewing intake requests, driving strategy, and ensuring the organization prioritizes high-impact intents. Responsibilities include coordinating across teams, maintaining a governance model, managing stakeholder expectations, and ensuring defined processes and documentation.

What you'd actually do

  1. Review and manage intake requests coming from the Enterprise, requiring horizontal support from Network Products and Platform teams; will coordinate across job disciplines to move intent through the pipeline
  2. Maintain a governance model to manage a portfolio of most critical intents, managing stakeholder community expectations and communicating effectively across various levels of the organization
  3. Leverage problem-solving and influencing skills to ensure Intake process supports business and delivery needs while ensuring intent is well defined and solutioned prior to team execution
  4. Collaborates with all levels of the organization to monitor and manage the prioritized items, helping to govern resource resource expenditure
  5. Ensure appropriate documentation mitigating risk and adhering to SLAs that are in place to support the intake process

Skills

Required

  • Bachelor's Degree or military experience
  • At least 4 years of Project Management experience OR 4 years or Program Management experience

Nice to have

  • Master's or MBA degree
  • 5+ years of Project Management experience or Program Management experience
  • 1+ years of Product Management experience
  • PMP, Lean, Agile, or Six Sigma certification
  • Strong written and oral communication skills

What the JD emphasized

  • high priority projects
  • high priority intents
  • critical intents