Manager, Quality – Polyphonic

Johnson & Johnson Johnson & Johnson · Pharma · Santa Clara, CA +2 · Remote

Manager, Quality role at Johnson & Johnson focused on supporting product quality and reliability for medical devices and digital solutions. The role involves reviewing software development artifacts, ensuring alignment with regulations and standards, and participating in technical reviews. Experience in regulated environments and knowledge of relevant standards are required. AI/ML experience is preferred but not core to the role.

What you'd actually do

  1. Review all project/program software development artifacts (e.g., plans, requirements, specifications, test protocols, test cases, test results, traceability, risk management documents, reports).
  2. Provides direction and leadership for verification & validation of product software, software tools and components.
  3. Collaborate with project/program teams to ensure software deliverables and tasks align with company procedures, global standards (ISO 13485, ISO14971, IEC62304), regulations (e.g., 21 CFR Part 820, 21 CFR Part 11, European Union Medical Device Regulation (MDR)), and applicable guidance.
  4. Apply knowledge of risk management to ensure a risk-based approach for design and development
  5. Support internal and external audits by regulatory agencies, as required.

Skills

Required

  • Bachelor's Degree in Engineering, Computer Science or STEM related field
  • Minimum 6 years' experience with quality assurance with a focus on software testing, design controls, software development, and or software verification & validation
  • New product development experience
  • Experience in medical device industry or other highly regulated field
  • Strong verbal and written communication skills
  • Knowledge and proven application of standards such as IEC62304, FDA's General Principles of Software Validation, ISO 14971, and IEC60601 series
  • Knowledge and proven application of global cybersecurity and privacy standards
  • Experience driving risk management discussions
  • Experience engaging in a team-based environment

Nice to have

  • Advanced degrees
  • ASQ Certified Quality Engineer
  • ASQ Certified Reliability Engineer
  • Green Belt in one or more of the Process Excellence roadmaps
  • Experience in launching and maintaining regulated Software as a Medical Device (SaMD)
  • Experience with Artificial Intelligence / Machine Learning (AI/ML) based technologies and solutions
  • Experience in the application of Cybersecurity frameworks and Global Privacy Regulations
  • Experience working in a Quality Systems and/or Regulatory Compliance-focused role
  • Proficiency in the application of Agile Development processes Software DevOps tools

What the JD emphasized

  • medical device industry or other highly regulated field
  • Knowledge and proven application of standards such as IEC62304, FDA's General Principles of Software Validation, ISO 14971, and IEC60601 series
  • global cybersecurity and privacy standards
  • driving risk management discussions