Manager, Quota and Capacity Planning

Salesforce Salesforce · Enterprise · Toronto, ON

This role is for a Manager of Quota and Capacity Planning within Salesforce's Specialists business. The primary focus is on supporting regional Sales and Strategy teams through the annual quota planning cycle, including quota allocations, GTM decision impacts, and developing data reporting models for insights. The role requires strong analytical, program management, and communication skills, with experience in Sales Operations, Finance, or Strategy.

What you'd actually do

  1. Serve as the dedicated Quota Business Partner for the Specialists group — supporting quota allocations, adapting to GTM decisions, and ongoing quota maintenance throughout the fiscal year
  2. Lead preparation of content for high-stakes planning reviews and executive audiences, translating complex operational details into compelling, data-driven narratives
  3. Develop and own data reporting projects and models to drive insights for Specialist Sales and Strategy teams, including role and product level breakdowns together with M&A impacts onto quotas
  4. Advise regional Specialist teams on the impact of GTM decisions and comp plan changes on quota structures during the annual G4G planning cycle and throughout the year
  5. Assist the Quota and Capacity Planning team in finding opportunities for increased optimization and effectiveness in our existing processes and models

Skills

Required

  • 6+ years of professional experience in Sales Operations, Sales Strategy, FP&A, Finance, Strategy or a related field
  • strong background in program management
  • Comfortable in an environment where priorities change rapidly from varying GTM decisions and requires the ability to pivot seamlessly to new projects
  • B.S. in a quantitative discipline (e.g. Statistics, Math, Finance, Engineering, Business or related field)
  • Strong critical thinking and analytical skills
  • ability to analyze ambiguous problems and drive toward recommendations
  • Exceptional written and verbal communication skills
  • ability to distill complex operational details into clear, high-impact presentations for executive audiences
  • Power-user proficiency in Excel
  • ability to communicate insights clearly in Google Slides or PowerPoint

Nice to have

  • Familiarity with quota setting methodologies, consumption models, sales coverage models, and territory alignment
  • Knowledge of Snowflake, SQL and Claude with interest in developing further expertise
  • Ability to quickly ramp on Salesforce collaboration and planning technologies (Google Workspace, Anaplan, Slack)
  • Comfortable operating in a fast-paced environment where priorities shift rapidly due to GTM decisions, with the ability to pivot seamlessly
  • Capable of working well under deadlines and juggling multiple priorities
  • strong meeting management skills

What the JD emphasized

  • quota planning cycle
  • GTM decisions
  • quota allocations
  • quota maintenance
  • quota structures