Manager, Revenue Operations

Crusoe · Data AI · San Francisco, CA - US · Cloud Go-To-Market (GTM)

This role is for a Revenue Operations Manager focused on driving the go-to-market engine through systems, data, and processes. The primary responsibilities include owning monthly commission calculations, maintaining compensation plans, handling commission inquiries, and identifying/building scalable solutions for manual workflows. A key part of the role will be leading the evaluation, selection, and implementation of a commission automation platform. The ideal candidate has experience in Revenue Operations, incentive compensation administration, Salesforce, and advanced Excel/Google Sheets skills, preferably in a high-growth B2B tech environment. Bonus points for experience with hyperscalers, GPU clouds, AI training/inference architectures, or the AI/ML ecosystem.

What you'd actually do

  1. Own the end-to-end monthly commission calculation process for all quota-carrying roles, ensuring accuracy and on-time payout.
  2. Maintain commission plan documentation, policies, and rep-facing resources.
  3. Serve as the primary point of contact for commission inquiries, disputes, and exception handling.
  4. Partners cross functionally to reconcile payouts and support compensation-related audits and reporting.
  5. Identify manual, inefficient workflows in the compensation and RevOps stack and build scalable solutions.

Skills

Required

  • 4-7 years of experience in Revenue Operations focusing on process improvement and incentive compensation administration
  • Hands-on experience running commission operations
  • Strong Salesforce proficiency (reporting, dashboards, data hygiene)
  • Advanced Excel and/or Google Sheets skills (complex formulas, pivot tables, modeling)
  • High attention to detail and comfort working with large, messy datasets
  • Strong communication skills
  • Experience implementing a commission automation tool (CaptivateIQ, Spiff, Xactly, Commissionly, or similar)
  • Familiarity with technology industry sales compensation structures (ARR-based quotas, accelerators, SPIFs, etc.)
  • Experience at a growth-stage company where you've had to build or rebuild processes from scratch

Nice to have

  • Experience with hyperscalers, GPU clouds, or high-performance compute environments.
  • Familiarity with large-scale AI training and inference architectures.
  • Strong network in the AI/ML and enterprise technology ecosystem.
  • Track record of working with Fortune 500 enterprises and digitally native businesses on transformative infrastructure deals.

What the JD emphasized

  • Own the end-to-end monthly commission calculation process
  • commission automation platform
  • Salesforce reports, dashboards, and workflows
  • commission operations
  • commission automation tool