Manager, Sales Development

Monday.com Monday.com · Enterprise · New York, NY · Consulting

Manager for Monday.com's North America Sales Development Representative (SDR) team in NYC. This role focuses on leading, mentoring, and optimizing the SDR team's performance in identifying, engaging, and qualifying potential clients to drive pipeline generation and revenue growth. Responsibilities include coaching on sales best practices, refining the SDR playbook, tracking performance, and collaborating with Sales and Marketing.

What you'd actually do

  1. Lead and mentor a team of SDRs, helping them develop their prospecting skills, enhance performance, and achieve team and individual targets.
  2. Coach SDRs on best practices for cold calls, emails, social selling, and outbound prospecting, ensuring they consistently build a robust pipeline.
  3. Collaborate with sales leadership to develop strategies that target key accounts, align with market trends, and drive pipeline generation.
  4. Own and refine the SDR playbook, implementing new strategies to improve outreach efficiency, increase lead quality, and drive higher conversion rates.
  5. Track performance through KPIs and regularly review individual and team metrics, identifying areas for improvement and creating actionable plans.

Skills

Required

  • Sales development experience
  • Business development experience
  • SaaS or technology-related field experience
  • Leadership experience
  • Mentorship experience
  • Performance management
  • Coaching
  • Prospecting skills
  • Qualifying skills
  • Outbound sales skills
  • Cold outreach
  • Consultative selling
  • Communication skills
  • Negotiation skills
  • Data analysis
  • CRM tools
  • Sales automation platforms

Nice to have

  • Experience with monday.com's platform
  • Experience with sales engagement tools
  • Experience with CRM tools
  • Experience with specific verticals/industries

What the JD emphasized

  • 3+ years of sales development or business development experience in a SaaS or technology-related field, with at least 2+ years in a leadership or mentorship role.
  • Track record of exceeding SDR or BDR targets, including generating qualified leads and building sales pipelines.
  • Demonstrated ability to mentor and lead a high-performing SDR team, with experience in performance management and coaching.
  • Strong prospecting, qualifying, and outbound sales skills.
  • Able to analyze performance data, identify trends, and make decisions that improve the team's performance.