Manager, Sales Development Representative

Tailscale Tailscale · Enterprise · Toronto, ON +1 · Hybrid · Sales

Manager for Sales Development Representatives responsible for building qualified pipeline for the sales organization. This role involves coaching, refining prospecting strategies, and partnering with Sales, Marketing, and Operations.

What you'd actually do

  1. Lead, coach, and mentor a team of Sales Development Representatives with clear goals, actionable feedback, and ongoing skill development.
  2. Become an expert in how Tailscale solves real customer problems, and train your team to articulate that value with clarity and confidence.
  3. Build, refine, and operationalize our prospecting playbook across inbound and outbound channels.
  4. Drive team performance through regular coaching sessions, call reviews, pipeline reviews, and weekly/monthly operational cadences.
  5. Partner closely with Sales, Marketing, RevOps, and Enablement to align ICP, improve lead quality, run campaigns, and accelerate pipeline creation.

Skills

Required

  • Coaching SDRs
  • Prospecting performance improvement
  • Pipeline target achievement
  • Outbound and inbound prospecting
  • B2B SaaS sales
  • Salesforce
  • Outreach
  • Gong
  • Sales Navigator

Nice to have

  • Data-driven mindset
  • Strong written and verbal communication skills
  • Ability to manage many activities and priorities simultaneously

What the JD emphasized

  • 2+ years experience leading SDR or BDR teams in a B2B SaaS environment
  • A track record of coaching SDRs, improving prospecting performance, and consistently meeting pipeline targets