Manager, Sales Strategy & Operations

Retool Retool · Enterprise · New York, NY · Revenue Operations

Manager, Sales Strategy & Operations at Retool. This role focuses on defining and executing go-to-market strategy, driving key initiatives, and scaling the revenue engine. Responsibilities include partnering with GTM leadership, leading analyses, optimizing processes, and managing a team. The role requires a strong understanding of AI and automation to improve GTM operations.

What you'd actually do

  1. Partner with GTM leaders to define and drive revenue strategy across segments, geographies, and motions
  2. Turn business goals into clear plans, metrics, and operating structure
  3. Lead high-impact analyses (segmentation, coverage, funnel performance, capacity) and push them through to decisions and action
  4. Spot gaps and inefficiencies across the funnel — and actually fix them
  5. Own and evolve core operating rhythms (forecasting, QBRs, pipeline reviews) so they drive decisions, not just updates

Skills

Required

  • 6–8+ years in RevOps, Sales Operations, Sales Strategy, or similar — with real exposure to GTM strategy, not just reporting
  • Experience managing or mentoring others, with a willingness to lead while staying hands-on
  • Strong business judgment — you know how to prioritize, not just analyze
  • Ability to go from messy data to clear recommendations (and push those recommendations through)
  • Deep familiarity with Salesforce and modern GTM tooling; you understand how data, systems, and process actually work together
  • Proven ability to drive cross-functional work and keep stakeholders aligned (even when it’s uncomfortable)
  • Comfort with ambiguity — you don’t wait for perfect direction to get started
  • A builder mindset: you fix root problems and create scalable solutions
  • Highly entrepreneurial and able to operate independently with minimum supervision.
  • A practical understanding of how AI and automation can improve GTM operations — and where it’s just noise

What the JD emphasized

  • drive revenue strategy
  • drive key initiatives
  • revenue engine scales
  • drive where we go next
  • drive GTM strategy
  • drive cross-functional work
  • drive decisions