Manager, Solutions Consulting

Figma Figma · Enterprise · United States · Sales

Manager, Solutions Consulting role at Figma, leading a team to support enterprise accounts by bridging technical expertise with business context to drive consultative strategies and revenue growth. The role involves leading and motivating a team, participating in customer meetings, and collaborating cross-functionally with Sales, Product, and Customer Experience teams to scale the Solutions Consulting function.

What you'd actually do

  1. Lead and motivate a diverse team of Solutions Consultants across AMER
  2. Participate in customer and prospect meetings alongside your team
  3. Assist in continual training and development, including mentorship, hiring, and career growth
  4. Work cross-functionally to help define and execute our technical pre- and post-sales strategy
  5. Build and implement programs that help scale our Solutions Consultants and drive greater impact for our customers

Skills

Required

  • Leadership and team management
  • Customer-facing technical experience in SaaS
  • Strategic program design and implementation
  • Cross-functional collaboration
  • Excellent verbal and written communication skills
  • Coaching and mentorship

Nice to have

  • Practical experience using or working with Figma
  • Experience working across multiple time zones
  • Knowledge of light scripting, querying, or prototyping

What the JD emphasized

  • 3+ years of experience as a frontline manager leading Solutions Consultants or Sales Engineers, with direct accountability for team performance, coaching, and feedback
  • 8+ years of relevant customer-facing technical experience in roles such as Sales Engineering, Solutions Consulting, Engineering, or Sales within a SaaS organization
  • Proven ability to design and implement strategic programs that drive impact across teams, while also acting as a hands-on problem solver who coaches effectively but can also jump in as a player when needed