Manager - Specialty Coffee - King of Prussia

Nordstrom Nordstrom · Retail · King Of Prussia, PA

Manager for a specialty coffee unit at Nordstrom, responsible for unit operations, customer service, hiring, training, and staff motivation. Requires knowledge of fresh beverages and quality food, with a passion for customer service and experience in coffee bar management.

What you'd actually do

  1. Complete a comprehensive Manager in Training program that covers all the ins and outs of running a successful unit
  2. Hire, train, manage and motivate a crew of pros to consistently serve up amazing customer service
  3. Support the success of your unit by keeping our customers happy, implementing the store strategy, complying with company procedures and keeping productivity up and costs down

Skills

Required

  • Knowledge about fresh beverages and quality food
  • Passion for delivering exceptional customer service
  • Thrived in a fast-paced environment and embraced working a flexible schedule
  • A food handler’s card where required by local and state regulations
  • Solid communications skills and basic accounting skills
  • 2+ years in coffee bar management