At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what’s next.
We are seeking an accomplished Site and Services Manager to oversee facility operations at Netflix Studios Fort Monmouth, our new East Coast flagship hub. This role offers a unique opportunity to join Netflix as we continue to redefine global entertainment and share compelling stories with audiences worldwide.
The Role
The Site and Services Manager is responsible for overseeing the facility's day-to-day operations, engineering, maintenance, and safety of the studio’s physical environment. This role ensures that all studio spaces—including production areas, offices, and communal zones—are fully functional, safe, and conducive to creativity and productivity. The Site and Services Manager coordinates with internal teams and external vendors, manages budgets, and leads initiatives to improve the studio environment.
KEY RESPONSIBILITIES:
Cultural Stewardship:
- Lead, mentor, and manage a high-performing facilities team to ensure operational excellence.
Facility Operations Oversight:
- Oversee the preventative maintenance and repair program of all building systems (HVAC, electrical, plumbing, mechanical, fire/life safety) to ensure optimal performance and minimal downtime.
Maintenance Programs:
- Design, implement, and monitor comprehensive preventative and predictive maintenance programs to maximize equipment lifespan and facility reliability.
Budget Management:
- Prepare, manage, and oversee facilities-related operating and capital budgets. Monitor expenditures, identify cost-saving opportunities, and ensure optimal resource allocation.
Project & Vendor Management:
- Oversee facility-related capital improvement projects, renovations, tenant improvement projects, and equipment installations. Lead contract negotiations and manage relationships with facility vendors, service providers, and contractors to ensure high-quality service delivery.
Compliance & Safety:
- Ensure all facilities operations comply with local, state, and federal regulations, as well as organizational safety policies and environmental standards. Develop, implement, and enforce facilities policies, procedures, and best practices.
Environmental Metrics & Improvement:
- Track and report key environmental metrics (e.g., energy usage & cost, waste diversion) and use insights to drive continuous improvement.
Emergency Preparedness:
- Collaborate with Studio Safety and relevant stakeholders on emergency preparedness and response initiatives to ensure swift and effective resolution of facility-related incidents.
Stakeholder Collaboration:
- Work closely with cross-functional teams and internal/external stakeholders to ensure facilities effectively support all business operations, studio shoots, events, and special projects.
Audits & Inspections:
- Conduct regular facility audits, inspections, and risk assessments. Maintain accurate records and provide regular reports on facility performance, maintenance activities, and improvement initiatives.
Continuous Improvement:
- Stay current with industry trends, emerging technologies, and best practices. Drive continuous improvement initiatives for facility operations, sustainability, and energy management.
Additional Responsibilities:
- Perform other facility-related responsibilities as assigned.
QUALIFICATIONS:
- Bachelor's degree in Facilities Management, Engineering, Business Administration, or a related field; a Master’s degree is preferred.
- Minimum of 8-10 years of progressive facilities management experience, with at least 3-5 years in a senior or supervisory role overseeing a facilities team.
- Experience in a media, entertainment, or creative production studio environment is highly valued.
- Experienced people leader. Proven ability to lead, motivate, and develop diverse teams.
- In-depth knowledge of building systems, including HVAC, electrical, plumbing, and mechanical systems.
- Highly experienced with preventative maintenance and Building Management Systems (BMS).
- Highly experienced in construction project best practices.
- Ability to review, analyze, and interpret Architectural and Engineering drawings.
- Relevant certifications such as CFM, FMP, Universal EPA, or PMP are highly desirable.
- Strong organizational and project management skills, with demonstrated experience managing large-scale operating and capital projects.
- Proven experience in facilities operations, capital planning, project management, and regulatory compliance.
- Familiarity with New Jersey Environmental standards and permitting as the site falls under CAFRA regulations, has monitored capped landfills, and is home to protected species (Bald Eagle and Osprey) in and around campus.
- Excellent written and verbal communication skills.
- Ability to build strong relationships with internal and external stakeholders.
- Strong analytical, troubleshooting, and decision-making skills.
- Ability to exercise discretion and maintain confidentiality with sensitive information.
- Proficient in facilities management software, Building Management Systems, and Google Workspace (Docs, Sheets, Gmail, Drive).
- Willingness to be on call and respond to facility emergencies as needed.
Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $181,000.00 - $323,000.00.
Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more details about our Benefits here.
Netflix is a unique culture and environment. Learn more here.
Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.