Manager, Technical Delivery

Snorkel AI Snorkel AI · Data AI · Redwood City, CA +1 · Remote · 410 - DaaS Delivery

This role is for a Manager, Technical Delivery at Snorkel AI, a company focused on helping enterprises transform expert knowledge into specialized AI at scale. The manager will lead and scale a team of Technical Delivery Managers (TDMs), overseeing complex customer projects, driving operational excellence, and collaborating cross-functionally. The role requires experience in technical delivery, people management, and a strong understanding of data systems, analytics, or AI/ML concepts.

What you'd actually do

  1. Provide oversight on complex customer projects, ensuring delivery is on-time, on-budget, and meets the highest standards of quality.
  2. Recruit, mentor, and develop a group of technical delivery managers, ensuring they are set up for success in delivering high-quality projects.
  3. Establish best practices, playbooks, and scalable processes across project planning, risk management, and stakeholder communication.
  4. Collaborate closely with the Head of Delivery to translate strategic goals into operational execution and team priorities.
  5. Work with research, engineering, product, and client-facing teams to align delivery activities with broader business goals.

Skills

Required

  • Technical delivery
  • Operations
  • Program management
  • People management
  • Team leadership
  • Project management
  • Stakeholder communication
  • Cross-functional collaboration
  • Data systems
  • Analytics
  • AI/ML concepts

Nice to have

  • SQL
  • Python
  • Data workflows
  • Customer-facing delivery
  • Field operations
  • Enterprise SaaS

What the JD emphasized

  • 5+ years in technical delivery, operations, or program management
  • 3+ years managing people or teams
  • Strong grounding in data systems, analytics, or AI/ML concepts
  • Proven track record of developing and scaling high-performing teams