Manager - Technology Resilience

Manager role focused on designing, building, and shipping production-grade AI capabilities (agents, RAG pipelines, automation workflows) within client environments, supporting cyber resilience use cases like disaster recovery orchestration and evidence collection. The role involves translating business needs into AI solutions, ensuring production quality, leading client delivery, and mentoring engineers.

What you'd actually do

  1. Designing and hands-on building AI-enabled solutions (agents, retrieval/RAG pipelines, automation workflows) directly inside a client's environment, using their live data and systems
  2. Ensuring deployed AI systems meet production bars for evaluation, guardrails, observability, reliability, security, and cost/performance management
  3. Building automated controls and response workflows that support disaster recovery orchestration and continuity and recovery operations
  4. Building AI-enabled control and evidence collection capabilities — automating inventory, monitoring, and evidence gathering to produce audit-ready evidence across cybersecurity, continuity, and third-party resilience programs
  5. Translating client business needs — including resilience use cases such as continuity planning and recovery orchestration — into working, production-grade AI technical solutions aligned to target architecture

Skills

Required

  • hands-on software engineering experience building and shipping production-grade AI capabilities
  • designing and hands-on building AI-enabled solutions (agents, retrieval/RAG pipelines, automation workflows)
  • production bars for evaluation, guardrails, observability, reliability, security, and cost/performance management
  • automated controls and response workflows
  • AI-enabled control and evidence collection capabilities
  • translating client business needs into working, production-grade AI technical solutions
  • hands-on design, integration, deployment, and operation of production-grade solutions
  • troubleshooting and resolving technical issues
  • shaping technical solutions during pursuits
  • leading demonstrations, proofs of concept, prototypes, effort estimation, and pricing inputs
  • leading client-facing workshops, demonstrations, and training sessions
  • supporting operational handoff
  • managing client delivery
  • contributing to and extending existing reusable accelerators, documentation, and engineering best practices
  • mentoring engineers
  • leading individual workstreams
  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • meticulous attention to detail and quality of work product
  • ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Ability to build and sustain professional relationships
  • lead projects or workstreams and meet deadlines
  • Ability to mentor and provide clear guidance to others
  • Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field; alternatively, equivalent demonstrated experience

What the JD emphasized

  • production-grade AI capabilities
  • working AI systems
  • production bars
  • production-grade AI technical solutions
  • production-grade solutions

Other signals

  • designing and hands-on building AI-enabled solutions
  • production-grade AI capabilities
  • translate ambiguous client problems into working AI systems