Manager - Technology Solutions Partner

Caterpillar Caterpillar · Industrial · Peoria, IL

Manager role focused on partnering with business leaders to deliver technology solutions, with an emphasis on an automation-first and AI-enabled approach. The role involves strategic business partnership, solution co-creation, and end-to-end lifecycle accountability, aiming to drive efficiency and continuous improvement through digital and intelligent capabilities.

What you'd actually do

  1. Actively engages with business executives and functional leaders to understand strategic priorities, operational challenges, and growth objectives, translating those needs into aligned IT solutions that adhere to enterprise guiding principles and architectural standards.
  2. Leads the definition and co-development of end‑to‑end business processes and enabling technology solutions to address identified business challenges, ensuring solutions are practical, extensible, and measurable against intended outcomes.
  3. Champions an automation‑first and AI‑enabled approach to solution design, embedding digital, data, and intelligent capabilities to drive efficiency, scalability, and continuous improvement.
  4. Provides clear, concise, and ongoing communication to business leaders, IT leadership, Enterprise Architects, and global architecture communities on solution direction, tradeoffs, risks, and progress.
  5. Acts as the trusted liaison between business and enterprise IT across the full solution lifecycle, including new product introduction, implementation, deployment, transition to support, and ongoing enhancement and optimization.

Skills

Required

  • Business Acumen
  • Customer Focus
  • Knowledge of Organization
  • Planning: Tactical, Strategic
  • Influencing
  • Relationship Management
  • Collaborating Globally

Nice to have

  • IT business relationship manager
  • technology business partner
  • product/platform leader
  • IT engagement leader
  • sales, marketing, customer experience, dealer, or CRM capabilities
  • executive communication
  • stakeholder management
  • lead teams through ambiguity and transformation
  • working across regions and cultures
  • enterprise architecture
  • portfolio governance
  • vendor management
  • digital transformation

What the JD emphasized

  • AI-enabled approach