Managing Director, Tech Partner for Operations Fraud and Disputes

JPMorgan Chase JPMorgan Chase · Banking · Wilmington, DE +1 · Consumer & Community Banking

Managing Director, Tech Partner for Operations Fraud and Disputes at JPMorgan Chase. This role is a senior people leader and technologist responsible for leading multiple technology-driven initiatives and teams within the Fraud and Disputes Organization. The individual will partner with enterprise technology leaders to set strategic direction, influence change at the highest levels, and manage executive stakeholders. The role requires expertise in full SDLC and AI, cloud-native experience, and strong leadership and motivational skills.

What you'd actually do

  1. Leads multiple technical functions of software engineers that drives the most visible, complex, and critical programs whose impact spans departments, teams, and systems within the firm’s portfolio of strategic technological priorities
  2. Partners with fellow enterprise technology leaders to set strategic direction for functions, products, programs, and services
  3. Influences and impacts change at the highest levels within the firm and motivates and inspires others in service of creating a culture of innovation, collaboration, and respect that inspires, motivates, and empowers the firm’s technologists
  4. Manages executive stakeholders across lines of business, removes team barriers, and secures resources to help teams succeed
  5. Champions the firm’s culture of diversity, opportunity, inclusion, and respect

Skills

Required

  • Expert knowledge of multiple technical disciplines and technology strategies including emerging trends, research, and other technological advances
  • Experience managing complex technology functions across multiple locations
  • Experience influencing technology strategy and motivating teams across functions to achieve strategic goals
  • Ability to inspire and motivate technologists and build a culture of innovation
  • Extensive practical cloud native experience
  • Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field

Nice to have

  • Recognized thought leader and innovator with demonstrated industry experience
  • Experience working at code level

What the JD emphasized

  • Full SDLC + AI