We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.
As part of our Manufacturing team, you’ll help build the world-class, state-of-the-art smart vehicles we're known for. In our plants around the world, we’re constantly developing new technologies and processes to further increase our efficiency. You'll get the satisfaction of making great products people use and love.
In this position...
The Manufacturing Systems Analyst serves as the primary bridge between complex PLM technology and the functional manufacturing teams. This role is dedicated to maximizing the value of the Teamcenter environment by providing high-tier end-user support, designing comprehensive training programs, and ensuring the seamless flow of data across the "Digital Thread." The ideal candidate is a methodical diagnostician who can translate technical system architecture into intuitive, process-driven guidance for a global workforce.
What you'll do...
- Serve as a primary point of contact for end-user inquiries, providing timely technical interventions.
- Execute Root Cause Analysis (RCA) on support metrics to identify systemic knowledge gaps and implement proactive solutions that reduce recurring service requests.
- Author comprehensive instructional content and digital media to facilitate self-service learning and standardize PLM best practices across the enterprise.
- Lead engaging, process-centric training programs for global users, ensuring alignment between software functionality and manufacturing business requirements.
- Collaborate with global teams to identify best practices.
- Provide system onboarding support for internal and external users.
You'll have...
- BSc, Engineering OR a related field (Computer Science, Information Systems or Computer Engineering).
- Experience with Siemens Teamcenter.
- 5+ years experience working in engineering business systems space.
- 5+ years experience in end user support.
Even better, you may have...
- Preferrable experience with manufacturing business processes (Bill of Process, Bill of Material, Change Management).
- Strong communication skillset.
- Familiarity with CAD environments (Preferrable NX).
- Strong program management.
- Strong time management.
- Methodical problem solving.
SPONSORSHIP ASSISTANCE IS NOT AVAILABLE FOR THIS POSITION
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including: • Immediate medical, dental, vision and prescription drug coverage • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more • Vehicle discount program for employees and family members and management leases • Tuition assistance • Established and active employee resource groups • Paid time off for individual and team community service • A generous schedule of paid holidays, including the week between Christmas and New Year’s Day • Paid time off and the option to purchase additional vacation time.
This position is a salary grade 6 and ranges from $74,300-$124,500.
This position is a salary grade 7 and ranges from $86,600-$144,900.
This position is a salary grade 8 and ranges from $99,100-$166,200.
Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.
For more information on salary and benefits, click here: https://fordcareers.co/GSR
Visa sponsorship is not available for this position.
Relocation assistance is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. #LI-Hybrid
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