Market Manager

Bank of America Bank of America · Banking · Hartford, CT

Market Manager at Bank of America responsible for supporting the Market Executive in driving business strategy, managing financial advisors, and achieving growth through operational excellence and risk management. Key duties include talent development, fostering a sales and service culture, and ensuring a seamless client and advisor experience.

What you'd actually do

  1. Executes components of the market business plan with a focus on advisor productivity, revenue growth.
  2. Supports all aspects of talent development, engagement and retention to create a culture of opportunity, inclusion, and respect in a highly matrixed environment.
  3. Coaches Advisors to consistently deliver an exceptional client experience by providing guidance, feedback, and support that reinforces a client-first culture.
  4. Supports cross-functional collaboration by coordinating with Office Management Team and other internal partners to deliver integrated client solutions.
  5. Promotes adherence to risk and compliance standards, supporting the ME in maintaining a strong control environment and appropriately engaging to escalate and/or remediate when needed.

Skills

Required

  • Minimum 8 years professional experience

Nice to have

  • Series 7, Series 63 and 65 or 66, Series 9 and Series 10, and Series 31 or 3
  • 3 years direct or matrixed management experience
  • Strong leadership and communication skills with executive presence that garners attention and impact.
  • Proven ability to lead people to perform through a poised, confident demeanor that commands respect and action.
  • Agile learner with demonstrated resilience and ability to lead self and others through change.
  • Experience influencing at scale, including associates outside of direct reporting line.
  • Strong judgment and decision making, particularly on issues relating to risk management, talent, performance management, and problem resolution.
  • Proven ability to manage multiple and sometimes competing priorities.
  • Experience in unpredictable environments, including unplanned internal or external needs.
  • Wealth management acumen, inclusive of product knowledge, regulatory and supervisory requirements, industry trends and firm-wide initiatives.
  • Bachelor’s degree or equivalent work experience

What the JD emphasized

  • regulatory supervisor
  • risk management
  • talent development
  • advisor productivity
  • revenue growth