Marketing Operations Engineer

Gong Gong · Enterprise · San Francisco, CA · Customer Marketing

This role is for a Marketing Operations Engineer at Gong, a company that uses AI to transform revenue teams. The engineer will build, optimize, and maintain marketing systems, focusing on automation, routing logic, and integrations. The role requires experience in Marketing Operations, proficiency in marketing automation platforms and Salesforce, and hands-on experience with integration logic. The company offers a competitive salary and benefits package.

What you'd actually do

  1. Independently configure and maintain complex lifecycle automation, routing logic, scoring models, and system integrations across the marketing technology stack.
  2. Own end-to-end technical execution of projects, from scoping and configuration through testing, deployment, and post-launch validation.
  3. Translate architectural designs and business requirements into scalable system configurations.
  4. Proactively identify and resolve workflow inefficiencies, data inconsistencies, and integration risks.
  5. Monitor and maintain system health, ensuring automation and integrations perform reliably at scale.

Skills

Required

  • 4+ years of experience in Marketing Operations, Revenue Operations, or Marketing Technology within a B2B environment.
  • Proven experience independently configuring and maintaining complex automation, lifecycle workflows, and system integrations.
  • Advanced proficiency in at least one major Marketing Automation Platform and strong working knowledge of Salesforce CRM architecture.
  • Hands-on experience with integration logic (APIs, webhooks, iPaaS tools) and troubleshooting cross-system data flow issues.
  • Strong understanding of marketing data structures, lifecycle stages, and routing logic.
  • Demonstrated ability to scope, execute, test, and deploy technical solutions independently.
  • Clear documentation and change-management practices with attention to operational detail.
  • A systems-thinker who anticipates and quantifies downstream implications before implementing solutions
  • Structured problem-solving approach with comfort operating in ambiguity
  • Strong cross-functional communication skills, with the ability to clearly explain technical constraints and tradeoffs to non-technical stakeholders.
  • Proactively explores automation and AI capabilities and applies approved solutions to improve workflow efficiency and system performance for Marketing Operations and the broader Marketing team.

What the JD emphasized

  • Independently configure and maintain complex lifecycle automation, routing logic, scoring models, and system integrations across the marketing technology stack.
  • Proven experience independently configuring and maintaining complex automation, lifecycle workflows, and system integrations.
  • Advanced proficiency in at least one major Marketing Automation Platform and strong working knowledge of Salesforce CRM architecture.
  • Hands-on experience with integration logic (APIs, webhooks, iPaaS tools) and troubleshooting cross-system data flow issues.
  • Proactively explores automation and AI capabilities and applies approved solutions to improve workflow efficiency and system performance for Marketing Operations and the broader Marketing team.