Marketing Operations Manager

Samsara Samsara · Enterprise · Vancouver, BC · Remote · Marketing Systems & Intelligence

This role is for a Marketing Operations Manager at Samsara, a company focused on the Connected Operations Cloud for industries like transportation and manufacturing. The role involves managing and optimizing the MarTech stack, collaborating with various teams, and creating process documentation and training. It is not directly involved in building or researching AI/ML models.

What you'd actually do

  1. Be a reliable teammate that executes assigned projects and supports standard operational tasks to deliver superior services and systems to the marketing team.
  2. Be a proactive problem solver and have good communication as well as project management skills to collaborate across technical and non technical audiences.
  3. Build clear, "how-to" process documentation for the broader marketing team and facilitate training sessions to ensure resources are being used correctly by end-users.
  4. Maintain close alignment between the Marketing Operations team and our Strategic Sourcing and Security teammates
  5. Collaborate with fellow Marketing Operations team members on ad hoc analysis, brainstorming sessions, and projects - one team, one dream!
  6. Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally.

Skills

Required

  • 3+ years of relevant experience (roles in marketing operations, business systems, sales operations, process improvement, etc. with emphasis on problem solving and execution preferred)
  • A strong sense of ownership and bias for action complemented by a passion for process design and delivering a stellar end user experience.
  • Eagerness to stay up to date on the latest MarTech news and bring value to the business through the innovative use of technology.

Nice to have

  • Salesforce
  • Marketo
  • Iterable
  • Contentful
  • Hightouch
  • Gumloop
  • Airtable
  • Jira
  • Procurement
  • BizTech
  • Security