Marketing Strategy & Operations Lead

Fivetran Fivetran · Data AI · Oakland, CA · Marketing Department

Fivetran is seeking a Marketing Strategy & Operations Lead who will own the operational infrastructure of the marketing team with an AI-first mindset. This role involves building AI-powered workflows, automating tasks, and championing AI adoption within the marketing team, leveraging tools like Claude and ChatGPT, and Google Apps Script for automation.

What you'd actually do

  1. Build and maintain the marketing system of record: a centralized, connected hub for programs, campaigns, calendars, vendor trackers, and key documents — the single source of truth the team relies on
  2. Design and operationalize the content supply chain: intake and prioritization, production tracking, review/approval workflows, and distribution across channels
  3. Design and deploy AI-powered workflows to automate high-frequency ops tasks
  4. Own the Google Workspace strategy for marketing: template standardization, shared drive architecture, naming conventions, and automation via Google Apps Script and Slack integrations
  5. Build and maintain a library of AI prompts, custom skills, and lightweight automations tailored to marketing use cases (board prep, campaign briefs, competitive summaries, comms drafts)

Skills

Required

  • 4–7 years in strategy & operations, program management, or a chief-of-staff-adjacent role at a B2B SaaS company
  • AI builder, not just AI user — you’ve created automations, workflows, or internal tools using Claude, ChatGPT, Google Apps Script, Zapier, Make, or similar. You see AI as the unlock for doing 10x more with the same team
  • Systems thinker — you see the connections between processes and build infrastructure that scales. You love designing systems of record, templates, naming conventions, and documentation that others actually use
  • Google Workspace power user — advanced Sheets (including Apps Script), Slides, and Docs. You have an opinion on how a marketing org should structure its workspace and you’re not afraid to implement it
  • Strong program management instincts — you can manage multiple concurrent initiatives, track dependencies across teams, and keep things moving without being asked
  • Curiosity and agency — you’re a self-starter who finds problems before they’re assigned and builds solutions before they’re requested. You thrive in ambiguity and don’t need a playbook to get started

Nice to have

  • Experience supporting C-level executives in a chief of staff or ops lead capacity
  • Background building Google Apps Script automations, Slack bots, or internal productivity tools
  • Experience running AI enablement or training programs for non-technical teams
  • Familiarity with the modern data stack (Fivetran, dbt, Snowflake) or experience in the data/analytics industry
  • Exposure to Jira, Asana, Height, or similar tools for marketing program management
  • Management consulting, BizOps, or corporate strategy background

What the JD emphasized

  • AI builder, not just AI user
  • created automations, workflows, or internal tools using Claude, ChatGPT, Google Apps Script, Zapier, Make, or similar
  • You see AI as the unlock for doing 10x more with the same team

Other signals

  • AI-first mindset
  • automate, accelerate, and scale
  • AI-powered workflows
  • AI adoption