Merchandise and Stocking Associate

Walmart Walmart · Retail · Hermantown, MN

This role is for a Merchandise and Stocking Associate at Walmart, responsible for managing inventory, stocking shelves, assisting customers, and maintaining store presentation. It is a customer-facing retail operations role with no direct involvement in AI/ML development or research.

What you'd actually do

  1. Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members regarding self- service technology; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; and promoting the company's products and services.
  2. Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following forklift spotting procedures; following procedures for handling and disposing of hazardous materials; following company steel standard guidelines; and correcting and reporting unsafe situations to management.
  3. Maintains the sales floor and merchandise presentation in accordance with company policies and procedures by properly zoning the area; stocking, arranging and organizing merchandise; setting up, cleaning, and organizing product displays; removing damaged goods; signing and pricing merchandise according to company policies and procedures; identifying shrink and damages; and securing fragile and high-shrink merchandise.
  4. Monitors food and merchandise quality by ensuring product rotation, code dating, product recalls, and sanitation standards are followed according to company policies and procedures; and ensuring prominent display of promotional and seasonal merchandise.
  5. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.

Skills

Required

  • Ability to work on feet
  • Organization skills
  • Customer service
  • Problem-solving
  • Physical stamina
  • Ability to lift heavy objects

Nice to have

  • Experience with merchandising
  • Experience with stocking
  • Experience with retail operations

What the JD emphasized

  • picking boxes and other heavy objects weighing more than 25 pounds