Merchandising Lead – New Club Opening Lathrop, Ca!

Walmart Walmart · Retail · Lathrop, CA

Lead a team to ensure merchandise availability, accurate order fulfillment for Club Pickup, and fast, friendly member service in a new Sam's Club location. Responsibilities include training, coaching, supporting associates, managing daily operations, problem-solving, and improving business processes using basic performance metrics. The role emphasizes creating a welcoming member experience, maintaining safety and compliance, and fostering a team-first environment.

What you'd actually do

  1. Train, coach, and support associates to deliver strong performance and great member service
  2. Keep merchandise stocked, organized, and ready for members
  3. Ensure Club Pickup (online order pickup) is accurate, on time, and easy for members to collect
  4. Resolve concerns quickly and confidently
  5. Use basic performance metrics to identify opportunities and improve results

Skills

Required

  • retail experience
  • customer service experience
  • leadership experience
  • ability to stay organized and focused in a fast-paced environment
  • team-first mindset
  • accountability
  • ownership
  • willingness to learn, adapt, and grow with the business

Nice to have

  • Supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others