Merchant Services Data & Modeling Analyst

Bank of America Bank of America · Banking · Charlotte, NC +1

This role focuses on model risk governance and analytical support within the Merchant Services Credit & Transactional Risk organization at Bank of America. The analyst will act as a liaison between business stakeholders and Global Risk Analytics (GRA), ensuring effective model oversight, performance monitoring, and adherence to policy and regulatory expectations. Responsibilities include identifying and remediating model risks, partnering with vendors, developing reporting frameworks, and supporting strategic enhancements for models. The role requires a strong quantitative background, experience in model risk management, and proficiency in data analysis tools.

What you'd actually do

  1. Serve as the primary liaison to Global Risk Analytics (GRA), translating Merchant Services business context, data nuances, and risk dynamics into actionable insights
  2. Partner with GRA to ensure effective model oversight, including performance monitoring, lifecycle management, and adherence to policy and regulatory expectations
  3. Proactively identify, assess, escalate, and help remediate model risks, ensuring alignment between governance standards and real-world business application
  4. Influence and shape model governance practices within a frequently evolving oversight structure
  5. Partner closely with a strategic vendor partner to deeply understand underlying data, performance dynamics and model or data changes; support and materials required to successfully obtain Model Risk Management (MRM) approval for next generation models

Skills

Required

  • Bachelor’s degree in mathematics, statistics, computer science, engineering, economics, finance, or a related quantitative discipline
  • 5+ years of relevant experience in quantitative analysis, risk management, or model lifecycle activities
  • Strong analytical skillset with demonstrated ability to translate complex data into business insights
  • Proficiency in data and analytical tools such as Python, SAS, SQL, Tableau (or similar)
  • Working knowledge of model risk management frameworks, including model development, validation, monitoring, and documentation
  • Understanding of credit and/or fraud risk strategies and underlying business drivers
  • Proven ability to operate effectively in cross-functional environments, influencing stakeholders across technical and non-technical teams
  • Excellent communication skills, including the ability to articulate complex concepts clearly and persuasively to senior audiences

Nice to have

  • Experience in model risk management, model development, or model validation
  • Prior exposure to consumer or small business credit and/or fraud strategies
  • Experience supporting payments or merchant acquiring portfolios
  • Master’s degree in a quantitative field (e.g., Statistics, Economics, Engineering)
  • Familiarity with scoring toolkits and model implementation frameworks

What the JD emphasized

  • model risk governance
  • model lifecycle management
  • model risk management frameworks