Mid Market Account Executive (expansion)

Elastic Elastic · Enterprise · London, United Kingdom · Sales - EMEA - UKI

This role is for a Mid Market Account Executive at Elastic, the Search AI Company. The primary responsibility is to increase revenue within existing accounts by expanding the Elastic footprint and selling the Elastic Search AI story. The role involves building pipeline, conducting discovery, delivering value-based stories and demos, managing deal strategy, negotiating contracts, and understanding cloud economics and modern data architectures. Technical fluency in areas like observability, security, and vector search is required.

What you'd actually do

  1. Own your territory & build pipeline: Develop and execute an appropriate outbound cadence (email, call, social) that generates ≥50 % of your booked opportunities.
  2. Deep discovery & qualification: Uncover pain, business impact, budget, and decision criteria using frameworks like MEDDPICC so you chase only the highest-confidence deals.
  3. Value storytelling & demos: Craft and deliver tailored narratives and live demos that map Elastic’s Search, Observability, and Security capabilities to measurable business outcomes.
  4. Mutual deal strategy & forecast accuracy: Collaborate with customers to build formal close plans and keep your CRM up-to-date, maintaining ≥90 % forecast accuracy within ±10 %.
  5. Executive negotiation & closing: Lead high-stakes contract and pricing discussions—defend your value, structure give/get trades, and land multi-year consumption commitments.

Skills

Required

  • 5+ years in Account management and increasing customer value
  • Consistently overachieving targets in a consumption-based or usage-model environment
  • Apply MEDDPICC or equivalent frameworks to drive disciplined pipeline and eliminate low-probability deals
  • Deliver executive-level presentations and demos that tie product capabilities to real dollars saved, revenue gained, or risk mitigated
  • Land multi-year, high-ACV contracts while protecting margin and securing executive stakeholder buy-in
  • Comfortable discussing a broad range of technical topics including observability, security, vector/traditional search, and cloud cost optimization
  • Collaborative mindset & coachability
  • Open Source enthusiasm

Nice to have

  • Prior experience at an open-source or developer‐centric infrastructure company
  • Familiarity with observability (logs, metrics, traces) or security analytics (SIEM/XDR) use cases

What the JD emphasized

  • Own your territory & build pipeline
  • Deep discovery & qualification
  • Value storytelling & demos
  • Mutual deal strategy & forecast accuracy
  • Executive negotiation & closing
  • Proven SaaS quota‐carrying success
  • Expert discovery & qualification skills
  • Compelling value storytellers
  • Strong negotiation chops
  • Technical & cloud fluency